Background

All NRC employees are expected to work following the organization’s core values: dedication, innovation, inclusivity, and accountability as well as the main humanitarian principles (humanity, neutrality, impartiality, independence). These attitudes and beliefs shall guide our actions and relationships.

NRC is an independent humanitarian organization that helps people who are forced to flee. We provide assistance to meet immediate humanitarian needs, prevent further displacement, and support displaced people as they build a new future. Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo, Norway. Many of our colleagues were once themselves fleeing their homes. In 2022, we reached almost 10 million people across 40 countries.

Key Responsibilities

What You Will Do

• Conduct in-person and phone call data collection with the designated individuals.
• Ensure clear communication with respondents regarding the purpose and timing of the interviews.
• Complete questionnaires accurately and comprehensively during interviews with respondents
• Uphold strict confidentiality regarding all respondent information obtained during interviews.
• Store data securely and do not disclose it to any unauthorized individuals or parties.
• Promptly report any issues or challenges encountered during data collection to the LFS coordinator.
• Support the ‘Core Competency’ relevant staff in office work including documentation, scanning, and uploading them to specified folders.
• Data entry to the selected Excel tools in order to digitalize the paper-based information when needed

Requirements and Qualifications

Technical Competencies You Will Bring

While we deeply value and appreciate the diversity of skills and experiences everyone brings, to excel in this role, the following technical competencies are essential:

1. Data Collection Skills: Ability to accurately gather information using various tools and methods, ensuring the reliability of the data you collect.
2. Attention to Detail: You’re meticulous and ensure that every piece of information you gather is accurate and error-free.
3. Familiarity with Monitoring & Evaluation: While not mandatory, having a basic understanding of M&E processes helps in contextualising the data.
4. Digital Proficiency: Comfortable using digital tools or software for data collection, ensuring data integrity.

Behavioural Competencies You Will Bring

Beyond technical competencies, we believe the essence of our work thrives on the attitudes and behaviours of our team:

1. Strong Communication & Building Trust: You’re skilled at understanding diverse perspectives and conveying information effectively. Each interaction showcases your tolerance, understanding, and ability to establish trust, especially when topics are sensitive.
2. Attention to Detail & Improvement: With a meticulous approach, you ensure every piece of data is accurate. You’re proactive in capturing feedback and always on the lookout to refine our data collection techniques.
3. Empathy, Sensitivity & Professionalism: Your interactions are characterized by compassion and understanding of the challenges individuals face. No matter the context, you maintain the highest standards of integrity, respect, and ethics.
4. Adaptability: Things can be unpredictable. You’re resilient and can adjust to changing situations or environments.
5. Independent Initiative: While collaboration is valued, most of your tasks will require self-reliance and initiative. Your ability to work autonomously, driven by a clear sense of purpose and responsibility, ensures that tasks are completed effectively, even when you’re on your own.

Previous experience working with NRC will be considered an advantage, particularly experience in a Data Collector position.

Life at NRC?

While this role is on an ad-hoc, part-time basis, it’s a unique opportunity to be part of a larger mission. At NRC, every contribution, no matter how small, plays a part in making a positive impact. Even in this capacity, you’ll experience a culture that values every voice and cherishes the dedication and passion you bring to our collective purpose.

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH