Casual Software Asset Management Data Analyst

Apply now Job no:529471
Work type:Casual
Location:Flexible, Geelong – Waurn Ponds, Melbourne – Burwood
Categories:Information Technology, Technical

Salary Rate: $48.51

Employment Type: Casual

Location: Flexible (on-campus presence is not a requirement)

The Role:

This position will work with staff in Digital Services to utilise Deakin’s software, purchasing and contract records, with the aim of uplifting Deakin’s software asset management data posture.

To be successful, you’ll have: 

• Experience working with data in an environment such as Microsoft Excel.
• A mindset for thoroughness and precision.
• The ability to work through multiple sources of information to assemble a complete picture.
• This role requires the incumbent to apply for and maintain a Working with Children Check (refer to Deakin’s Recruitment Procedure for further details).

Your key responsiblities will be to:

• Perform audits of Service Now software data (product, model and entitlement records) to ensure accuracy.
• Research and fill missing Service Now entitlement and model fields based on data from other sources.
• Identify and update Business Owner for software records in Service Now.
• Create Software Entitlement records in Service Now to reflect Deakin’s license state.
• Create documentation (e.g. standards) and work instructions based on the above work.

About us:

The flexible learning options we provide our students, and our diverse team of professionals and academic experts has enabled us to achieve a 5-star rating by the prestigious university ranking organisation Quacquarelli Symonds. For eight consecutive years, we have achieved the highest level of overall student satisfaction among Victorian universities.

We have a network of campuses, learning centres and research centres across Victoria and corporate offices in Melbourne, China, Indonesia, India, and Sri Lanka.  Our online Cloud campus provides more than 13,000 students with access to state-of-the-art digital tools and direct access to world-renowned academics.

As a Victorian university with a global impact, Deakin is translating its research into commercial outcomes that will help drive innovation for Australia’s economy.

Please provide a resume and 1 page cover letter with your application. For any questions, please contact David Whiteley (Team Leader, Desktop and Endpoints) on david.whiteley@deakin.edu.au.