Administrative Assistant – Student Life

The Division of Student Life at Creighton University is currently recruiting an Administrative Assistant.  This role supports the Associate Director of Housing and Auxiliary Services. 

 

Plays a critical role in supporting incoming and returning students to their on campus living experience by supporting the Residential Life and Housing and Auxiliary Services teams. Responsible for assisting approximately 2,500 on campus residents in 6 residence halls and 2 apartment complexes. Provides administrative support and works in close collaboration with the Associate Director. Assists students in navigating numerous processes including the housing application, meal plan selection, the re-contracting process, summer housing, housing release requests, and room grants.

 

In addition to the vital student facing aspects of the role, this position also performs complex and confidential administrative duties to support Residential Life and Housing and Auxiliary Services such as report compilation, drafting correspondence, organizing electronic files, managing calendars, and scheduling appointments. The individual in this position must be able to exercise judgment and provide accurate information based upon knowledge of departmental policies and processes when advising current and prospective students, parents, and university departments.

 

This role requires strong communication, administration, and customer service skills. This role also supervises a team of student staff members who assist the Housing and Auxiliary Services office by answering phone calls and responding to emails. Supervision includes creating schedules and managing time cards, while casting a vision of successful teamwork and guiding students in their professional journeys.

 

This position is full-time, Monday through Friday day hours and will work in-person on campus.  

 

 

Qualifications

 

• High school diploma or equivalent required; Associate’s Degree preferred
• 1 + years’ administrative and/or office management experience
• Proficiency in Microsoft Office Suite to include Word, Excel, PowerPoint and Outlook
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures/processes;
• Ability to communicate effectively (verbal and written);
• Customer service focus including the ability to assess inquiries and provide appropriate information or resolution using judgment and available resources, and proven ability to maintain confidentiality;
• Ability to coordinate and prioritize work with multiple and conflicting demands in a deadline-oriented environment;
• Must be collaborative and work well in a team environment, be professional and be dependable/accountable

 

Creighton University was founded in 1878 and has an enrollment of 8,000 students. Our campus spans over 150 acres, has over 50 buildings, and employs over 2250 people making it one of the largest employers in the Omaha community.  It is important to us to have a diverse student body and workforce. Each employee is considered a member of the Creighton community and we want everyone to maintain a productive, healthy life on and off campus. In addition to our excellent benefits package, our employees enjoy a variety of programs and discounts to support a positive work-life balance.  

 

At Creighton University, you are part of something big. Your skills and passions unite with thousands of faculty, staff, and students inspired to change the world. And it all starts with you.

 

 

 

Change the World From Here

 

AAP/EEO Statement 

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

 

Disclosure Statement 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.