Web and Digital Contents Officer

15274BR

School of Medicine

Managerial, Professional and Specialist Staff – MPSS

Advert

Web and Digital Content Officer
Professional Services
School of Medicine
College of Biomedical & Life Sciences

Cardiff University invites applications for a 0.5 FTE (17.5 hours per week) post of Web and Digital Content Officer.

An exciting opportunity has arisen in the GW4 BioMed MRC Doctoral Training Partnership (DTP) to recruit a self-motivated and creative individual as a Web and Digital Content Officer. Providing high quality, functional content for the DTP’s students and partner institutions, the role includes the creation and maintenance of a new website and the management of our online training resources. The Web and Digital Content Officer will also manage social media content and create new and innovative ways of connecting our with our stakeholders. Working closely with the Centre Manager but also working with our contacts at Bristol, Bath and Exeter Universities, the Officer will ensure that the DTP offers a quality, up-to date online presence which is engaging, functional and up-to-date.

For an informal discussion about the role please contact Erica Lewis on lewise35@cardiff.ac.uk

This is a part-time post (17.5 hours per week), available from 1 October 2022 and is fixed term until 30 September 2025. Working pattern to be agreed with the appointed candidate.

Salary: £28,762 – £33,314 per annum, pro-rata for hours worked (Grade 5)

Date advert posted: Friday, 21 October 2022
Closing date: Monday, 7 November 2022

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Job Description

Job Purpose

Support the University with web and digital content for the GW4 BioMed2 MRC Doctoral Training Partnership, led by Cardiff, conducting supporting work, providing advice, guidance and support, and leading projects within this area.

Duties and Responsibilities

Key Duties

• Create and maintain high quality, functional content for the GW4 BioMed2 MRC Doctoral Training Partnership (DTP) website and digital presence, working closely with the DTP Manager and partner institutions., including the creation and launch of a new DTP website.
• Proactively ensure new website content is current and up-do-date and manage the web updating process by guiding and assisting content contributions and by preparing and writing copy for web pages, working closely with the DTP Manager to ensure a co-ordinated approach across the DTP.
• Provide professional advice and guidance on the DTP’s web and digital content processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood
• Evaluate the use of content and digital channels using data to drive and support decision-making on a regular basis to encourage innovation (such as introducing student-generated content) utilising feedback, analytics and testing.

• Investigate and analyse specific issues with our web and digital content, creating recommendation reports, supported by advances with our online presence.

• Ensure that the provision of our webs and digital content is delivered to the GW4 institutions, proactively changing the delivery according to customer requirements
• Support online student training by managing our CORE training programme, using Blackboard Collaborate

• Collaborate with others to make recommendations for developments of established processes and procedures including student recruitment
• Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
• Create specific working groups from colleagues across the University to achieve the DTP’s web and digital content objective
• Undertake a variety of administrative duties to support the department

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
• Abide by University policies on Health and Safety and Equality and Diversity
• Perform other duties occasionally which are not included above, but which will be consistent with the role

Person Specification

Essential Criteria

Qualifications and Education

1.Degree/NVQ 4 or equivalent Professional membership/experience

Knowledge, Skills and Experience

2. Substantial experience of working within the website and online content development discipline including Squiz Matrix and WordPress.
3. Able to demonstrate professional knowledge to give advice and guidance to internal and external customers
4. Ability to set up standard office systems and procedures and make improvements as appropriate

Customer Service, Communication and Team Working

5. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
6. Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered

Planning, Analysis and Problem solving

7. Evidence of ability to solve expansive problems using initiative and creativity, identifying and proposing practical solutions and resolving problems with range of potential outcomes
8. Evidence of demonstrable knowledge of key advances within web and digital content management
9. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

Other

10. A willingness to undertake further training and development

Desirable Criteria

1.  Postgraduate/Professional qualification
2.  Experience of working in a Higher Education environment
3.  Fluency in Welsh, written and oral

Additional Information

IMPORTANT: Evidencing Criteria

It is the School of Medicine’s policy to use the person specification as a key took for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.  As part of the application process you will be asked to provide this evidence via a supporting statement.

Please ensure when submitting this document/attaching it to your application profile you name it with the vacancy reference number, in this instance for this post, 15274BR

If candidates do not provide written evidence of meeting all of the essential criteria then their application will not be progressed.  The School of Medicine welcome the submission of CVs to accompany evidence of the job-based criteria.

Job Category

Management & Executive