Supervisor, Financial Services

• Full-time fixed term opportunity until Dec 2023

• HEW level 7 – $90,538 – $98,719.38 plus 17% superannuation

• Closing date – Tuesday 8 November 2022 at 11:00PM AEST (R-18337)

About This Opportunity 

The University of Queensland’s Finance and Business Services Division is seeking a motivated Financial Services Supervisor to oversee the management of the Science Transactions team.
The Supervisor is accountable for the efficient and effective management and delivery of financial services, including customer service, end user training, compliance advice, management reporting, integrity of system environments and monitoring of staff compliance with relevant policy and procedures, processes and systems relating to a range of financial services.

Reporting to the Finance Manager, and working under broad direction, the role is responsible for delivering a range of financial services to clients and administering UQ’s payable transaction system environment, interfaces and processes.  The role maintains effective working relationships with internal and external stakeholders to ensure the highest standards of service quality, timeliness and accuracy in service delivery.

Key responsibilities include, but are not limited to:

• Maintains working knowledge of client business strategy and operating plans and identifies the implications for financial transactions service delivery, and any requirements to ensure service quality, timeliness and accuracy by the Finance team

• Manages the development and alignment of business processes and standard operating procedures that relate to Financial transactions processing, and implements plans for driving effective adoption across the transaction services stream

• Provides expert advice and service delivery to business units regarding policies, procedures and guidelines relating to Finance as well as systems that support

• Responsible for effective monitoring and management of a range of financial services including accurate data entry of invoices, match exceptions, domestic and FX payments

• Monitors and reviews the integrity and accuracy of transactions entered into financial and other systems and ensure efficient maintenance of the unit’s databases

• Administers the relationship with finance system vendors in accordance with their respective contracts and service agreements

• Supports Managers regarding the production of Finance reporting

• Builds and maintains effective relationships and rapport with key stakeholders across the client portfolio ensuring the delivery of high-quality financial services maintains alignment with key client needs

• Ensures that appropriate compliance frameworks (including policies and procedures) are monitored on an ongoing basis while continually identifying areas for improvement

• Manages compliance of all financial transactions with governance protocols, ensuring that University policies and procedures, as well as legislative requirements, are followed and adopted appropriately in the client portfolio.

Leadership and Management

• This role requires Manager Level Capabilities from UQ’s Leadership Framework

This role is subject to the University’s Code of Conduct .  

About You

The successful applicant will be a strong communicator who can apply a combination of financial knowledge and customer service to support the Division and UQ in achieving its goals. Further criteria includes:

Essential criteria:

• Degree qualifications in accounting, business, commerce or a related field with extensive relevant experience in transactions processing or shared services and/or equivalent combination of extensive relevant management and professional experience

• Extensive knowledge and experience working with Accounts Payable ERP (e.g. UniFi, Oracle) to manage and oversee end to end AP transactions and processing services

• Ability to apply structured problem solving approaches and good judgement to analyse, manage and resolve a diverse range of Finance transactions issues within established policy frameworks

• Ability to establish and maintain productive working relationships with key stakeholders to establish and become a valued partner and service provider to key clients

• Experience managing and supervising a team of professionals, including the organisation and allocation of work ensuring SLAs are achieved, providing technical guidance and coaching, overseeing performance, monitoring risk and quality of service delivery

• Experience working in professional advisory and/or service delivery functions in complex stakeholder and policy environments

What We Can Offer 

This is a full-time Fixed term opportunity until December 2023 at HEW level 7.

The full-time equivalent base salary will be in the range $90,538 – $98,719.38, plus super of up to 17%. The total FTE package will be in the range $105,929 – $115,501 per annum. 

For further information about UQ’s benefits, please visit Why Work at UQ and review The University of Queensland’s Enterprise Bargaining Agreement 2018-2021 . 

Questions? 

To discuss this role please contact Toni Hammond at t.hammond1@uq.edu.au

For application queries, please contact recruitment@uq.edu.au stating the job reference number in the subject line. 

Want to Apply? 

All applicants must supply the following documents for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted. 

Please note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.

Other Information 

Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.  

Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.  
 

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au . 

If you are a current employee of the University, or hold an unpaid or affiliate appointment with the University, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.