Under the direction of the Administrative Coordinator, this position performs a variety of confidential and complex tasks related to medical record chart reviews.
MAJOR RESPONSIBILITIES:
Provide quantitative reviews of UMASS Adolescent Units I and II medical records according to Worcester Recovery Center and Hospital utilization management plan and quality management priorities.
Perform audits in MHIS computer system (electronic medical record) and on paper medical records to review the completion of admissions, assessments, periodic reviews, discharges, transfers according to hospital/unit procedures and MHIS workflow.
Identify and record medical record deficiencies by routinely entering deficiencies into UM/QM/MR database.
Through the Reason for Referral (RFR) process provide education to physicians and patient care staff regarding utilization and quality matters as they are identified.
Print out RFR notifications and distribute to the appropriate individual practitioners for follow-up.
Conduct a follow-up review of RFR responses to ensure practice improvements as a result of the notifications.
Provide reports on outstanding deficiencies to designated supervisors and department heads.
Maintain a high level of confidentiality and ensure that each unit is in compliance with HIPAA.
Patient health information will be communicated/documented according to DMH and Worcester Recovery Center and Hospital procedures including documenting and reading MHIS medical records to ensure patient health information is current and accurate.
Compile RFR reports monthly and provide findings to unit leadership and the UM/QM/MHIS Committee, identifying and issues, trends, and/or patterns.
Prepare payroll as alternate to administrative assistant, as needed.
Perform other job related duties as required or assigned.
REQUIRED QUALIFICATIONS:
Associate’s degree in Business or related field or equivalent.
3 years of relevant work experience.
WORKING DEMANDS:
Sits at desk for extended periods of time
Stands and walks for periods of time
Carries medical records
Plans own daily work, activities and priorities. Must be able to prioritize projects within an independent environment, based on the needs of the program
SUPERVISION RECEIVED:
Receives supervision from the Administrative Coordinator
SUPERVISION EXERCISED:
None
ENVIRONMENTAL WORKING CONDITIONS:
Based in an off-site, secure, adolescent psychiatric unit, may interact with patients. Usual working environment found in office settings.
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