Program Officer

Job no: 0038438
Location: Parkville
Role type: Full time; Fixed-term to October 2023
Faculty: Melbourne Graduate School of Education
Department/School: Melbourne Centre for the Study of Higher Education
Salary: UOM 6 – $89,182 – $96,536 p.a. plus 17% super

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About the Melbourne Centre for the Study of Higher Education
https://melbourne-cshe.unimelb.edu.au/

The Melbourne Centre for the Study of Higher Education (Melbourne CSHE) is a leading University, national and international Centre for professional development and executive education, research and research training, and engagement in the field of higher education. Melbourne CSHE is part of the Melbourne School of Graduate Education.

About the Role
Working in a fast-paced environment of the Melbourne Centre for the Study of Higher Education, the Program Officer will be required support development and delivery of the breadth of Centre’s programs including postgraduate programs, executive education programs, seminars, conferences and other events. In this busy and diverse role, the incumbent is required to demonstrate a high level of professionalism and initiative while coordinating multiple programs and events simultaneously and regularly interacting with both the external and internal community.

The Program Officer will contribute to the development of the Melbourne CSHE as part of a team of professional staff who support the development and implementation of the suite of research and development programs. The role reports to the Centre’s Program Coordinator.

Responsibilities include:

• In consultation with academic program leads and the Centre Leadership group, coordinate and support the high quality administrative delivery of the Centre’s programs
• Develop, implement, and monitor specific communication plans
• Conduct appropriate data analysis to develop targeted post event communication activities to maintain participant engagement with the Centre

About You

You are highly organised, with the ability to work under pressure and mange competing demands, prioritising your tasks to ensure all deadlines are met and work is completed to a high standard. Your judgement skills allow you to work with autonomy, and your strong interpersonal skills allow you to act as an effective part of a team, working together to achieve quality results. You are skilled in the use of computer-based technology, in particular Microsoft Office, Zoom, and various event management software, and you are able to pick up new applications with ease.

You will also have:

• A degree with relevant experience, or extensive experience and broad knowledge, or an equivalent combination of relevant experience and/or education/training.
• Demonstrated experience in the coordination of complex, high quality events, courses and/or other public programs (online and face-to-face) and providing exceptional customer service to a diverse range of clients.
• High level interpersonal skills including the ability to build positive and collaborative relationships with both academic and professional colleagues and stakeholders, observing discretion and confidentiality at all times.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and leave loading
• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!

If you feel this role is right for you, please submit your application including a brief cover letter, your resume and your responses against the selection criteria^ (found in the Position Description) for the role.

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact  us at hr-talent@unimelb.edu.au .

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Position Description