Program Coordinator I

• Manages the front desk environment in order to create a welcoming yet professional space that provides special services to residents
• Performs a variety of administrative tasks in support of the operation
• Co-supervises 15-25 student desk clerks in cooperation with the Resident Director
• Coordinates the judicial process with the Resident Director and maintains the in-hall judicial systems administrative processes
• Manages the administration processes and occupancy of the residence hall
• Maintains a safe and secure environment for residents
• Responds to a wide breadth of inquiries with information on the department, MSU, policies, judicial information, calendared events, athletic game information, dining hall information, Bozeman, the surrounding area and community resources, etc.
• And actively participates as part of the team while performing other duties in support of the department’s mission.

• Accurately perform duties in a high traffic office environment with frequent interruptions
• Efficiently complete work while meeting varied deadlines in a timely manner
• Work effectively and efficiently in close cooperation with all staff in a team-oriented environment
• Demonstrate excellent communication skills
• Excellent researching and problem solving skills
• Follow and explain policies, and procedures
• Manage difficult situations appropriately and professionally and demonstrate excellent conflict resolution skills
• Consistently exercise initiative and good judgment
• Prioritize and organize workload
• Exhibit a strong sense of self-motivation and self-management
• Adapt to changing priorities
• Maintain confidentiality of records and information
• Share job duties with co-workers as needed
• Represent the department to others in a professional and courteous manner

• Normal office environment.
• Work for long periods of time at a computer or talking on the telephone.
• Occasionally move items up to 30 lbs.
• May occasionally work evenings, weekends, long hours, or consecutive days during busy periods as the school schedule demands.

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. https://www.montana.edu/hr/recruitment/dualcareer.html .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. https://www.montana.edu/hr/recruitment-guidelines/affirmative_action_plan.html .

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/policy/discrimination/index.html .