Program Assistant

Title:

107M-YN – Program Assistant

Business Title:

Program Assistant

Additional Titles:

Location:

WSU PULLMAN CAMPUS

Employee Type:

Classified

Job Family:

Civil Service – OT Eligible

Position Details:

Summary of Duties:

The Program Assistant position is responsible for performing work requiring knowledge and experience that is specific in supporting Graduate Admissions and Graduate Programs. The duties of this position include, but are not limited to: providing prospective students, applicants and current students with information and interpretation of the Graduate School policies, procedures and regulations related to Graduate School admission; performing a variety of clerical duties that support the Graduate Admission and Graduate Program teams, such as reviewing and processing admissions-related documents and records, extracting and compiling records or data, responding to routine inquiries concerning Graduate Admissions and Graduate Programs services and procedures, maintaining and monitoring established record keeping, filing and database systems, and producing forms, letters, record entries and other material; and within established guidelines, independently organizes, prioritizes, and initiates work activities related to the program.

Required Qualifications:

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

• Program Specialty: Graduate School Admissions/Graduate School Programs.

• Possession of or ability to obtain by time of hire, a valid driver’s license.

Preferred Qualifications:

• Experience with scanning and imaging documents. Experience with retrieval and validation of scanned documents in the WSU imaging system.

• Experience with authentication of transcripts. Experience with Admissions processing.

• Working knowledge of WSU student information systems and Graduate School systems (AIS, Oracle, CollegeNet, MyWSU).

• Experience which demonstrates the ability to multitask.

• Experience which demonstrates the ability to process large quantities of departmental email.

• Experience providing customer service.

• Strong written and verbal communication skills. Demonstrated skill using desktop computer applications such as Microsoft Office.

Additional Information:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/.

Please contact HRS at hrs@wsu.edu or 509-335-4521 if you have questions.
Area/College:

Graduate School

Department Name:

Graduate Student Services-Application Processing

City, State, Zip:

Pullman, WA 99164

Department Link:

gradschool.wsu.edu

Monthly Salary:

Range 35, $2,890.00 – $3,734.00 Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 or applicable Collective Bargaining Agreement.

FTE:

100%

This is a Permanent position.
Posting Close Date:

Applicants must submit their completed application by Monday, October 3, 2022 at 11:59 p.m.
Background Check:

This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Required Documents:

1) Resume

2) Cover Letter

Time Type:

Full time

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu .