Office Specialist Sr

85242BR

Campus: Tempe

Office Specialist Sr

Job Description

The Arizona State University U.S. Passport Acceptance Office is seeking a full-time Office Specialist Sr. to assist with the acceptance of U.S. passport applications.

Job Family

Clerical & Admin Support

Department Name

US Passport Acceptance Office

Full-Time/Part-Time

Full-Time

VP Code

EVP BUSINESS & FINANCE

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$20.00 per hour

Close Date

02-November-2022

Essential Duties

• Answering client questions concerning passport applications
• Evaluating passport applications
• Taking passport photos
• Accepting payment for passport services
• Maintaining a log of clients served
• Sending applications to the U.S. Dept. of State
• Performing other duties as assigned

Minimum Qualifications

Five (5) years of increasingly responsible office/clerical experience, which includes one (1) year in a directly related function; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in communicating in a multi-cultural setting
• Experience working with a diverse population
• Experience in customer service. Handling in person customers preferred
• Experience in work requiring effective organization skills
• Demonstrated knowledge of office and administrative practices and principles
• Experience in using Microsoft Office software
• Experience in operating office machines
• Experience using credit card machines for accepting payments
• Experience evaluating governmental forms
• Bilingual – Spanish/English

Working Environment

Arizona State University U.S. Passport Acceptance office is located at Tempe University Center at 1100 E University Drive Suite #111 Tempe, AZ.

• Use standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, and mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
• Communicate to perform essential duties.

Department Statement

The U.S Passport Acceptance Office is an official passport application facility that provides services to the ASU community of students and employees, as well as to the greater Phoenix area. At ASU, we care about our employees. We offer a total rewards package that includes: 

• AZ state school tuition reduction for employees and their dependents and spouse; all available on day one of employment.
• Competitive wages.
• Disability and leave program for income protection.
• Employee assistance for confidential and free behavioral health services.
• Generous accrual of paid sick and vacation time.
• Low cost dental, health, life and vision insurance benefits; all available on day one of employment.
• Paid adoption and fertility subsidies.
• Paid time for professional development and volunteering.
• Retirement programs with employer match; designed to promote long-term savings and provide income upon retirement.
• Wellness program for preventative health education and screenings.
• Wide variety of employee discounts through ASU partnerships.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

All applicants must be eligible to work in the United States; ASU and The US Passport Acceptance Office will not provide sponsorship for employment

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.