We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Remote
Job Description
Do you strive to do the best within your team and thrive in a positive environment which fosters collaboration, innovation, and creativity? Are you curious and love the challenge of problem-solving and going the extra mile to do what is right for customers?
Manulife’s Individual Underwriting team is looking for high-energy, passionate, customer-obsessed and creative individuals for our affinity clients. The Individual Life Underwriter has the privilege of working with varied distribution channels including National Accounts, MGA’s and Advisors. As a Manulife Underwriter, you will grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities and individual development planning.
Responsibilities
Select & classify risks according to Manulife’s philosophy and standards
Provide excellent customer service and build positive relationships with all internal & external clients
Compliance with all legislation and consumer regulations as they apply to risk classification, privacy and disclosure
Identify and provide solutions to work-related problems and procedures
Ensure team goals are met at all times and promote an atmosphere of confidence and trust with all customers in order to facilitate acceptance of decisions
How will you create impact?
To be successful in our Underwriting department you must have and demonstrate a passion for your career in Underwriting! You will be a dynamic, positive, customer service focused and creative individual in your work. You will also need to have an aptitude and demonstrated ability to think outside of the box to provide “solutions” and identify opportunities to exceed in your craft.
What we are looking for
Strong knowledge of human anatomy, medical terminologies, diseases, tests, treatment modes, medication and their application
Diploma or bachelor’s degree in a healthcare program or equivalent work experience.
Bilingual in English/French is an asset
Demonstrated professional experience as a Life Underwriter
Experience and signing authority on cases of at least $500,000.
Sound knowledge of non-medical risk
Exemplary customer service skills and excellent oral & written communication skills
Ability to comprehend, retain and apply current technical information to daily work issues
Knowledge of systems dealing with insurance applications, and new business processes along with general PC skills (Word, Excel, Internet)
Currently enrolled in LOMA and/or ALU courses or other insurance-related courses
What can we offer you?
A competitive salary and benefits package.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture: We lead with our Values every day and bring them to life together.
Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
Boundless opportunity: We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.
#LI-REMOTE
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario – Full Time Remote
Salary range is expected to be between
$56,400.00 CAD – $94,000.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
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