HUMAN RESOURCES SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center (22500002201015)

A member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff on matters of onboarding, benefits enrollment and administration, timekeeping, leaves, employment verification, unemployment, SAP transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms and general HR policy information.

Responsibilities include:

• Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. •Responsible for the staff/faculty on-boarding and off-boarding processes, to include issuance of BU IDs, I-9 processing, establishment of usernames and Kerberos passwords, and new employee orientation.
• Responsible for the maintenance of HR records and compliance with HR recordkeeping regulations and best practice.
• Adheres to Service Level Agreements.
• Ensures compliance with all relevant state and federal regulations.
• Manages other duties and tasks as assigned.
• Travel between the Charles River and Medical Center campuses may be required.

Requires: B.A./B.S. degree, or equivalent. Must be highly organized, comfortable using technology, self-motivated, able to work independently with minimal supervision and possess three to five years of relevant experience.

Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions ). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources site. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.