RESPONSIBILITIES
Manage&schedule approx. 60 Brand Ambassadors in Calgary and in rural south Alberta (will remote manage BA’s in rural Alberta areas)
Maintain a 95-100% execution compliance rate, and a 100% BA survey compliance rate
Forecast open recruitment needs 6 weeks out – conduct interviews
Assist recruitment team with sourcing for new Brand Ambassadors
Review all program training materials
Approve and correct time keeping reports
Read surveys (reports) submitted by BAs
Achieve 20 % weekly visitations for locations in your area
Maintain cleanliness and organization of back-room supply areas – order supplies as needed
Deliver or ship supplies and liquor sampling kits to new BAs
Regularly send out communication emails to your Brand Ambassadors
Build team relationships – train&coach new hires
Conduct new BA Orientation Training sessions
Address any HR&payroll issues
Attend weekly meetings, being prepared to discuss weekly compliance
Practice and teach best and safe practices in field
Reporting/analysis with all program insights, competitor insights and Brand Ambassador insights.
QUALIFICATIONS
Previous experience with managing large teams
Previous experience in working retail, particularly grocery or liquor chains
Ability to manage multiple tasks and changing priorities
Experience with Excel
Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
Must be available on weekends – days off are Tuesday&Wednesday
Must have a DL&access to a vehicle
Ability to work independently and as part of a team
Ability to handle a fast-paced work environment with changing priorities and projects
Strong written and verbal communication skills
Liquor and Food Certification is a bonus
ABOUT US
Field Coordinator – CalgaryMosaic is looking for a dedicated, highly motivated, and highly organized individual to join our Retail Team as a Field Coordinator. The Field Coordinator will be responsibility for managing a team of approx. 60 Brand Ambassadors for our In-retail store demonstrations. This will include grocery&liquor store demonstrations.It is the Field Coordinator’s responsibility to manage and grow their team, while coaching and mentoring to ensure quality and exceptional in store experiences at our retail establishments. A Field Coordinator will be required to conduct store visits during activations to gather information for our clients and build and maintain relationships with Store Managers. The Field Coordinator will work closely with our account, asset, training and operations team, and will report to the Regional Manager.
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Position Type: Full time
Business Unit: Marketing
Salary Range: $43,700.00 – $65,600.00
Req ID: 603
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