Epic Business Intelligence (BI) Application Specialist I-IV

 

Position Summary:

UTHealth is looking for a Business Intelligence Developer to work with our Epic EHR software.  This employee will be responsible for analyzing, providing specifications for, and writing individual reports for assigned applications to support the needs of end users, senior leadership, and the Epic project team. Serves as the primary Epic data model resource for the Epic Cogito Clarity application and has the responsibility of system support and maintenance, analysis, design, and change control of all reporting components used to build and manage assigned functional reporting area(s). Responsible for validating existing foundation system reports and identifying, in advance, optimization and performance enhancement opportunities. Works closely with all levels of staff and customers to translate business needs into technical requirements, key performance indicators, design specifications, and implementation plans in order to meet business and operational needs.  Experience as an administrator with Tableau software is preferred.  You will also be responsible for the ongoing design, build, testing, validation and support of any and all assigned modules across the health care system. Works with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. Works with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective

 

This is a full-time position that is eligible for all UTHealth benefits and it is classified as exempt.  The home office is in the heart of the Texas Medical Center in our University Professional Building.  Remote and on-site schedules can be arranged by the manager, but at this time employees should be located in the state of Texas or planning to relocate.  You will be covered by our healthcare plan and participate in a pension plan run by the State of Texas.  

 

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won’t want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as… 

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

 

 

 

Position Key Accountabilities:

1. Translates business requirements into business intelligence solutions utilizing tools such as, but not limited to, Business Objects, Crystal Reports, WebI, Universes, Cubes, SSMS, etc.
2. Interfaces and communicates with customers to define deliverables, issues, questions, needs, trends, and timing.
3. Modifies existing solutions as necessary and continually evaluates existing solutions for effectiveness and efficiency.
4. Works with application teams to help guide integration of models into workflows. Serves as a primary participant in a collaborative relationship with leadership and peers to develop and implement processes to promote an integrated delivery system, to assist end users and to provide a positive patient experience.
5. Generates routine and ad-hoc reports (SQL, Crystal Reports, WebI) to complete data requests.
6. Reviews peer reporting for validity, quality, and standardization.
7. Identifies and reviews the appropriate technological solutions for various needs to continually improve the business intelligence experience.
8. Assists with training and knowledge transfer of Business Intelligence Developer best practices to other staff members.
9. Helps to maintain an enterprise business intelligence library and supports the archiving of unused solutions.
10. Supports Epic’s reporting solutions: Radar, Reporting Workbench, Epic released universes and cubes.
11. Fosters a continual relationship with the training and application teams to help support the reporting solutions developed by the BI team.
12. Assists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models.
13. Continues to pursue professional development in order to stay abreast of best practice.
14. Researches and recommends healthcare data management industry strategies and software tools available to implement those strategies.
15. Works closely with other members of the BI team to understand data structures and to set/follow best practices within BI.
16. Innovates to challenge the status quo and create new analytical and developmental techniques.
17. Performs other duties as assigned.

Certification/Skills:

• Superior communication skills, both oral and written, including specific skills of presentation and the effective communication of complex subjects to non-technical groups.
• Superior customer relations skills including leading and participating in group sessions and reaching consensus.
• Familiarity with project lifecycle and project management methodologies for software management.
• Ability to plan and manage projects of various size; their tasks, dependencies, team members, other resources, and timeline.
• Possess the analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design related systems and programs that cross department/divisional lines.
• Experience with business intelligence tools: Microsoft BI stack, SAP Business Objects, Qlikview, Spotfire, Tableau, or Crystal Reports.
• Experience with SQL query tools such as Oracle, Business Objects, Microsoft SQL, Tableau, etc.
• Must receive Epic certification/certification-level proficiency for applicable module(s). Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6 week timeframe. 

 

Minimum Education:

Bachelor’s degree in computer science, business or a related discipline, or related experience in lieu of degree. 

 

Minimum Experience:

Two (2) years of experience in a health care related field required. Large scale health care systems planning and implementation experience on application software products preferred.

 

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

 

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215