Communications Officer, Internal Communications

12-Oct-2022

Internal Communications

76973BR

University Job Title

Communications Officer, Internal Communications

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (P5)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

2 Whitney Avenue
New Haven, CT 06510

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Communications/Editing/Teaching

Total # of hours to be worked:

37.5

Position Focus:

As a member of the internal communications team within the Office of Public Affairs and Communications, the Communications Officer reports to the Strategic Communications Director. The individual in this role creates and manages the execution of communication plans for operations leaders. This role also crafts forward-looking strategic communications in traditional and new media–both externally and internally– to enhance Yale’s reputation and communicate Yale’s messages.

Specific Support: Attends appropriate leadership meetings to support development of communications strategy. Assists with Finance and IT leadership messaging. Oversees departmental publications (i.e. Business Update and IT Update). Provides strategic guidance on agendas for departmental town halls. Helps to implement university-wide staff engagement initiatives on the local level. Pitches creative story ideas and images on behalf of the department for the staff-wide publication.

Essential Duties

1. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals 2. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 3. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 4. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 5. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 6. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 7. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 8. May perform other duties as assigned.

Required Education and Experience

Bachelor’s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Required Skill/Ability 1:

Excellent oral and written communication, presentation, and facilitation skills.

Required Skill/Ability 2:

Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Preferred Education, Experience and Skills:

Demonstrated ability as a project manager who can handle multiple projects at once, meet deliverables, and manage resources.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

equity@yale.edu

Note

Yale University is a tobacco-free campus