Assistant Manager, Student Accounts

Position Details
Position Information

Posting Number	SP003661P
Position Title	Assistant Manager, Student Accounts
Location	Moscow
Division/College	Controller
Department	Accounts Receivable
FLSA Status	Overtime Exempt
Employee Category	Exempt
Pay Range	$62,649 per year or higher depending on education and experience
Type of Appointment	Fiscal Year
FTE	1
Full Time/Part Time	Full Time
Position Overview	Assists the Manager of Student Accounts in performing various professional administrative, supervisory, and technical functions regarding Accounts Receivable/Student Accounts/Cashiers. Typical duties may include but are not limited to: analyzing transactions and reports for appropriateness and making corrections, researching and resolving questions and problems from the University community and external entities, preparing journal entries, creating reports, adhering to monthly/year end schedules, and knowledge of governmental and University of Idaho policies and procedures in order to make appropriate decisions. This position will also interpret and implement policies and operating practices that impact the management and operation of the Accounts Receivable office.
Unit Overview	The Student Accounts Office coordinates charges, billing, and collections for student accounts including: Tuition and Fee charges Room, Meals and Family Housing charges Student Health Center, Library Over Dues, Parking Tickets and other miscellaneous charges Processing Payments Administrating Payment Plans Distributing Financial Aid refunds Assisting students who have third party sponsors.
Funding
A visa sponsorship is available for the position listed in this vacancy.	Uncertain
Internal Posting?

Position Responsibilities

Key Accountability	Manage administrative processes by:
Job Duties	– Interpreting and applying state, federal, and University regulations or policies; – Planning, organizing, implementing and evaluating ongoing processes and special projects in order to ever improve workflow and customer service; – Exercising independent judgment by compiling, developing and summarizing material for reports on a frequent recurring basis. Analyzing information, identifying problems and defining alternatives or recommendations for management; – Assisting the Manager in development of strategic initiatives and new policies and procedures; – Initiating and maintaining communications with University community, outside agencies and individuals regarding departmental activity and ensuring the security of information per University policy and federal guidelines; – Reviewing and approving Banner AR transactions for compliance and internal control, approving departmental expenditures, ensuring all entries are posted timely and correctly to the general ledger.

Key Accountability

Manage administrative processes by:

Job Duties

– Interpreting and applying state, federal, and University regulations or policies;
– Planning, organizing, implementing and evaluating ongoing processes and special projects in order to ever improve workflow and customer service;
– Exercising independent judgment by compiling, developing and summarizing material for reports on a frequent recurring basis. Analyzing information, identifying problems and defining alternatives or recommendations for management;
– Assisting the Manager in development of strategic initiatives and new policies and procedures;
– Initiating and maintaining communications with University community, outside agencies and individuals regarding departmental activity and ensuring the security of information per University policy and federal guidelines;
– Reviewing and approving Banner AR transactions for compliance and internal control, approving departmental expenditures, ensuring all entries are posted timely and correctly to the general ledger.

Key Accountability	Manage office personnel by:
Job Duties	– Supervising cashiers, customer service assistants, student help, and intermittent hourly staff; – Coordinating workflow, monitoring productivity, and scheduling staff; – Setting work priorities and providing direction to staff; – Providing technical expertise and advice to direct reports; – Evaluating employee performance and monitoring employees progress towards established goals; – Coordinating search committees, participating in the hiring process, and training of staff.

Key Accountability

Manage office personnel by:

Job Duties

– Supervising cashiers, customer service assistants, student help, and intermittent hourly staff;
– Coordinating workflow, monitoring productivity, and scheduling staff;
– Setting work priorities and providing direction to staff;
– Providing technical expertise and advice to direct reports;
– Evaluating employee performance and monitoring employees progress towards established goals;
– Coordinating search committees, participating in the hiring process, and training of staff.

Key Accountability	Manage technology support for Accounts Receivable/Cashiers & University Departments by:
Job Duties	– Coordinating departmental system requirements and activities with ITS; – Analyzing reporting, information, and technical needs of the department and implement solutions to meet needs; – Providing ongoing AR training when necessary.

Key Accountability	Support overall operation of the Accounts Receivable office by:
Job Duties	– Serving as an Accounts Receivable representative at various committee and group meetings; – Collaborating with administrative staff, faculty and management on cross functional roles and missions in order to provide professional assistance and advice; – Providing support to other areas when necessary; – Actively pursue training and professional development; – Performing other duties as assigned.

Key Accountability

Support overall operation of the Accounts Receivable office by:

Job Duties

– Serving as an Accounts Receivable representative at various committee and group meetings;
– Collaborating with administrative staff, faculty and management on cross functional roles and missions in order to provide professional assistance and advice;
– Providing support to other areas when necessary;
– Actively pursue training and professional development;
– Performing other duties as assigned.

Position Qualifications

Required Experience	– Education/Experience: Bachelor’s degree in accounting or five (5) years of progressively responsible related experience. – Experience: interpreting complex federal and state laws; effectively supervising employees and staff; maintaining accounts and accounting systems; analyzing, and interpreting financial information and reports; working with internal controls.
Required Education
Required Licensures, Certifications or other
Additional Preferred	– Experience working in a college or university business office or financial aid office; – Supervisory experience in a business office; – Experience working with Sungard Banner Accounts Receivable, Finance, Student, and Financial Aid modules; – Familiarity with automated management information systems; – Knowledge of accounting theory, principles, and practices in accordance with GAAP, FASB, GASB, administrative databases, spreadsheet, and word processing computer applications; – Knowledge of federal and state banking laws and regulations; – Knowledge of federal and state tax laws and regulations related to higher education; – Knowledge of federal laws and regulations related to Title IV financial aid; – Ability to interpret complex laws and regulations and formulate policies and procedures that are compliant. – Must possess: effective communication and active listening skills.
Physical Requirements
Working Conditions	Office setting.
Degree Requirement	Listed degree qualification is required at time of application

Posting Information

Posting Date	10/26/2022
Closing Date
Open Until Filled	Yes
Special Instructions to Applicants	Applications received by November 9, 2022 will receive first consideration. Please use your letter of qualification to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your letter of qualification will be used to demonstrate your communication and writing skills to determine your ranking among the other applicants for this position.
Applicant Resources	https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement	Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement	The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.

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