Assistant Director, Student Accessibility Services

29-Sep-2022

Student Accessibility Services

76850BR

University Job Title

Accessibility Services Officer

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (23)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

35 Broadway
New Haven, CT 06511

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Administration, Student Services

Total # of hours to be worked:

37.5

Position Focus:

Under the limited supervision of the Associate Director, works with a caseload of undergraduate and some graduate/professional students to determine disability, reasonable accommodations, and coordinate accommodations in collaboration with faculty and staff as indicated. Contributes to day-to-day operations and services of SAS office.

Dept/Section URL

sas.yale.edu

Essential Duties

1. Determines eligibility as a student with a disability for accommodations, auxiliary aides and/or services by engaging in the interactive process with students, staff, and faculty, including reviewing and analyzing student’s self-report and supporting documentation.  2.  Determines reasonable and appropriate accommodations and/or services that maintain essential program requirements and are consistent with the program of study and school/college policies. 3. Collaborates with deans, staff, and faculty, as indicated, to develop plans for the delivery and coordination of individualized accommodations and services. 4. Maintains a case management system that supports accurate and confidential record keeping for each student.  5. Manages day to day services as indicated for students on caseload; determines priorities and maintains workflow. 6. Conducts trainings in collaboration with campus partners to provide on-going disability-related information to educate the Yale community on disability culture, accessibility, and inclusion.  7. Recommends and contributes to short- and long-term unit and divisional initiatives.   8. Provides guidance to university leadership on disability culture and issues when setting policy and making management decisions, especially as related to diversity, inclusion, and accessibility. 9. Provides assistance with exam proctoring and proctor oversight as needed. 10. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in a relevant field (e.g., Disability Services, Educational Psychology, Rehabilitation Counseling, Social Work, or Special Education) and four years of experience in a related area or an equivalent combination of education and experience. 

Required Skill/Ability 1:

Advanced knowledge of disability law and understanding of HIPAA and FERPA. Knowledge of physical, cognitive, and psychological disabilities, including demonstrated experience with reviewing evaluations and assessments.

Required Skill/Ability 2:

Advanced knowledge of the accommodations, auxiliary aides, and services needed and utilized by students with disabilities in the higher education environment that maintain essential program requirements.

Required Skill/Ability 3:

Excellent interpersonal skills for work with students, faculty and staff of diverse backgrounds and in occasionally emotionally charged situations with the ability to collaborate with diverse stakeholders. Ability to understand nuanced differences in procedures, policies and cultures and navigate these differences with flexibility and perseverance.

Required Skill/Ability 4:

Excellent professional written and verbal communication skills and analytical skills with careful attention to detail.

Required Skill/Ability 5:

Excellent planning, problem solving, and organizational skills with the ability to triage, establish priorities, and meet tight deadlines and conflicting demands. Ability to balance varying demands of office activities and handle pressure and conflicting demands calmly and professionally.

Preferred Education, Experience and Skills:

Master’s/PhD degree (in Disability Services, Educational Psychology, Rehabilitation Counseling, Social Work, or Special Education) or JD preferred. Experience in working with students with disabilities in a higher education environment. Experience with Symplicity’s Accommodate and Microsoft Office 365 preferred.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

equity@yale.edu<mailto:equity@yale.edu>

Note

Yale University is a tobacco-free campus