| Position Title | Advisor, Student Support Services (SSS) |
|---|---|
| Subdivision | Retention & Student Services |
| Division | Provost & Student Experience (AA) |
| Department | Student Success Center |
| Location | Erie, Pa |
| Position Summary | The Student Support Services Advisor is a 12-month, grant funded position and is responsible for identifying and selecting eligible students for the Student Support Services (SSS) program. The Advisor conducts intake interviews, administers assessments to determine academic need, and develops individualized support plans for incoming and returning SSS participants. The Advisor provides advising support for program participants and tracks their progress through to graduation, providing services and recommendations to support retention and graduation. This position is responsible for selecting, training, and supervising peer mentors and maintaining records and reports on the SSS peer mentor program. The Advisor works as a member of the SSS and Gannon team to serve students and meet the goals of the SSS program, adhering to federal, state, and local laws and university policies. |
| Required Qualifications | Education: Bachelor’s degree required Experience: Preference will be given to those with experience working with TRIO programs (e.g., Upward Bound and/or Student Support Services and/or Talent Search, etc.). Licenses and Certifications: A current valid driver’s license and good driving history are required. Skills: Must have excellent verbal and written communication skills, including small group presentation skills; a working knowledge of current theories and practices in higher education student development, retention, academic and career advising, and student support services; a working knowledge of Microsoft Word, Access, Excel and PowerPoint; use of Datatel student information system is preferred; and the ability to operate standard office equipment. University Mission: Must be able to support and promote the University Mission. |
| Preferred Qualifications | Master’s degree in a related field (e.g., Higher Education, Education, Counseling or Student Personnel) |
| Physical Demands | Must be able to meet the physical demands associated with a busy office and University environment. |
| Exempt Status | Exempt |
| Position Classification | Professional |
| Position Type | Staff |
| Employment Status | Full-Time |
| Position Length | 12M |
| Hours per Week | 37.5 |
| Work Schedule | Monday – Friday 8am-4:30pm, possible weekend event |
| Shift | 1st |
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