WIL Operations Officer

Overview:

• Casual position, commencing asap   

• $46.93 per hour, rostered shifts available 

• Based at the Bundoora Campus  

Key Responsibilities  

• Be accountable for your own actions and workload to positively influence the team culture and consistently demonstrate RMIT’s values.  

• Undertake reception duties at the RMIT Health Clinic, providing excellent customer experience for students, staff and the general public.  

• Provide data entry support for the WIL teams for the accurate and timely entry of student placement data.  

• Ensure accurate record keeping including maintenance of the clinic patient software, WIL compliance information whilst maintaining privacy at all times.  

• Implement clinic processes and procedures that ensure compliance with relevant legislation as it relates to the running of a health service and RMIT policies, systems and procedures including supporting OH&S in the facility.  

Key Selection Criteria  

To be successful in this position, you’ll have:  

• Experience providing high-quality customer service.  

• Excellent written and verbal communication skills, including the ability to communicate effectively with audiences from a range of cultural backgrounds.  

• Well-developed interpersonal and problem-solving skills with the ability to take initiative in identifying and pursuing opportunities to improve existing practices and services.  

• High level of proficiency in computer software packages with effectiveness, accuracy and attention to detail and the ability to learn new technical skills.  

Please Note: Appointment to this position is subject to passing a Working with Children Check, and candidates are required to have had a 3rd COVID vaccination to work in the RMIT Health Clinic.  

To Apply  

Please submit your CV and covering letter addressing the key selection criteria for this position by clicking on the ‘Apply’ link below. Please note that due to the urgent nature of the role, offers will be made to suitable candidates as they apply, so please put in your application promptly. For further information about this position, please contact the recruitment consultant Elise Smith ([email protected] ).  

Bring Your Whole Self to Work 

We are better for our diversity . When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.  

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins. 

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples. 

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at [email protected] telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements. 

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.  

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/  

Vaccination Requirements  
The COVID-19 Mandatory Vaccination (Workers) Directions, made under the Public Health and Wellbeing Act 2008 (Vic) and as amended and replaced from time to time (Directions), affect all persons employed or engaged to perform work by RMIT.  

As such, offers of employment from RMIT are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can access the Directions here: https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19 .  

We are a 2021 Circle Back Initiative Employer – we commit to respond to every applicant. 

Applications Close:
6 Dec 2022 11.59 pm

RMIT is an equal opportunity employer committed to  being  a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.  

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at [email protected] telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

 

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak here .

We are a Circle Back Initiative Employer – we commit to respond to every applicant.