Welcome and Triage Officer

Job description

We are seeking to appoint enthusiastic, dedicated and highly motivated individual to join the new Student Experiential Services team. The role will be within the University’s new Student Centre Welcome Team, to provide welcome, triage and first response information, referrals and guidance to students and university colleagues on student support matters. This exciting opportunity will be within a team of nine colleagues and be based in the Student Centre.

Applicants should have a passion for excellent customer service, and experience of working in a fast-paced, results-driven environment.

 Please contact Jason Parry for informal enquiries at jason.parry@sussex.ac.uk

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex , on our webpages.

Download the full job description and person specification (reference number 9829) (PDF 145.3KB)

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact HRCompliance@sussex.ac.uk  so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page  for further information

How to apply

Download our professional services application form – Dec 2020 [DOC 203.00KB]  and Personal Details and Equal Opportunities Form [DOC 119.50KB]  and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to profservicesecruitment@sussex.ac.uk

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

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