Website and Digital Systems Administrator

Position Overview:

War Child Alliance is seeking a dynamic and detail-oriented Website and Digital Systems Administrator to support the “Can’t Wait to Learn Ukraine” project. This role is crucial for ensuring the smooth operation, maintenance, and optimization of our digital platforms. The ideal candidate will be responsible for website maintenance, analytics creation, CRM and mailing management, technical support, and administration of project management software.

What you will do:

• Website Maintenance and Administration
  • Regularly update and maintain the project website, ensuring all content is accurate, up-to-date, and aligned with the project’s goals.
  • Monitor website performance, security, and uptime, addressing any issues promptly and independently.
  • Resolve any advanced technical issues related to the website and be available to create new sites as needed.
  • Implement SEO best practices to improve website visibility.
• Analytics Creation and Reporting
  • Develop and maintain detailed analytics reports on website traffic, user behavior, and engagement metrics.
  • Use analytics tools (e.g., Google Analytics) to track and report on key performance indicators (KPIs).
  • Provide insights and recommendations based on data to improve website and digital marketing performance.
• 3. CRM and Mailing Management
  • Manage the CRM system, ensuring that all data is correctly inputted, updated, and utilized for campaign targeting.
  • Create and manage mailing lists for various stakeholder communications.
  • Oversee the design, scheduling, and dispatch of email campaigns, ensuring they align with project goals and best practices.
• 4. Technical Support
  • Provide technical support to team members and stakeholders using the project’s digital platforms.
  • Troubleshoot and resolve issues related to website functionality, CRM systems, and other digital tools.
  • Maintain documentation of common issues and solutions to streamline future support.
• 5. Project Management Software Administration
  • Administer the project management software, ensuring it is configured to meet the project’s needs.
  • Train team members on the use of project management tools, ensuring they can effectively track progress and manage tasks.
  • Regularly update and maintain project timelines, tasks, and resources within the software.

What you will bring:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Digital Marketing, or a related field.
• Relevant Experience: 3+ years of proven experience in website management, digital analytics, CRM management, and project management software administration.
• Technical Skills
  • Strong knowledge of HTML, CSS, and content management systems (CMS) such as WordPress.
    • Experience with analytics tools like Google Analytics, and CRM tools like Salesforce or HubSpot.
• Problem-Solving Abilities: Excellent problem-solving skills with a proactive approach to identifying and resolving technical issues.
• Organizational Skills: Strong organizational skills and attention to detail.
• Independence and Multitasking: Ability to work independently and manage multiple tasks in a fast-paced environment.
• Sector Familiarity: Familiarity with the non-profit sector and educational projects is a plus.

What We Offer

At War Child, we believe in creating an inspiring and rewarding work environment that values your contributions. Here’s what you can expect when joining our team:

• Contract Type: 12-month contract with the possibility of extension, depending on funding and performance.
• Location Flexibility: The role is ideally based in Ukraine, with the option for remote work from other countries where War Child operates, subject to security conditions and that you have the permission to work in this country.
• Professional Development: Opportunities for capacity building and growth, both within the role and through War Child’s broader network.
• Meaningful Impact: The chance to make a tangible difference in the lives of children and families affected by conflict, contributing to long-term, sustainable change.
• Equal Opportunities: War Child is an inclusive employer committed to diversity and inclusion, respecting all individuals regardless of age, gender, religion, ethnicity, nationality, or physical ability.
• Workplace Culture: War Child is dedicated to fostering a diverse, inclusive, and respectful workplace that prioritizes safety and fairness for all individuals. We strictly prohibit any form of discrimination, harassment, retaliation, or bullying within our organization

Why You Should Apply

• Make a Real Impact: Your work will directly contribute to providing quality education to children who need it most, creating lasting change in their lives.
• Career Growth: Join a dynamic organization that values your professional development and offers opportunities for learning, growth, and innovation.
• Global Reach: Play a key role in scaling a ground-breaking programme that operates in multiple conflict-affected regions around the world.
• Collaborative and Mission-Driven: Work alongside passionate colleagues and partners united in a mission to protect children and help them thrive despite adversity**.**

How to apply

Interested and qualified candidates are invited to apply by forwarding their CV and a short cover letter, in English, before 20th of October 2024 using this hyperlink:

https://www.warchild.net/jobs/Fundraising-Lead-for-the-Cant-Wait-to-Learn-Programme/

About War Child:

The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster children’s wellbeing, education, and self-determination. War Child has a presence in 19 countries: Jordan, Lebanon, the occupied Palestinian territory, Syria, Iraq, Yemen, Afghanistan, Colombia, Burundi, DR Congo, the Central African Republic, South Sudan, Uganda, Ukraine, Germany, Sweden, The Netherlands, United Kingdom and the United States of America.

Learn more about War Child and our programmes https://www.warchild.net/

Safeguarding

War Child is committed to humanitarian values, standards and norms and we expect the same from job applicants. War Child is especially committed to safeguarding the children and youth we support and doesn’t tolerate any form of abuse. Because we want to prevent and deter any actions that place children and youth at risk, conduct references are an important part of our recruitment procedure. As part of the selection process, War Child will request standardized references in accordance with the Inter-Agency Misconduct Disclosure Scheme and a recent Criminal Records statement.