User Support Advisor

The Role

Maynooth University wishes to appoint a User Support Advisor on SEA grade on a full-time contract basis to provide support to IT Services. This role reports to the User Support Manager, supervised by the Senior User Support Advisor and is part of the User Support team. The User Support Team provide 1st and 2nd line support across a range of ICT services including desktop support and Office 365, through a support team, service desk and a student desk.

The User Support team works alongside the Infrastructure team as part of the IT Operations section in IT Services in the design and delivery of ICT services to users. It may be necessary to work outside normal hours on occasion.

User Support Advisor I  Salary Scale:                                                           €39,894 – €49,102 per annum (7 points)

Appointment will be made in accordance with the Department of Finance pay guidelines.

Closing Date:

23:30hrs (local Irish time) on Monday, 7th November 2022.

Applications must be submitted by the closing date and time specified above. Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.

Late applications will not be accepted.

Maynooth University is an equal opportunities employer

The position is subject to the Statutes of the University