User Experience Researcher, Chrome, iOS in Montreal, Quebec

Minimum qualifications:

• Bachelor’s degree in Economics, Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.

• 4 years of experience integrating user research into product designs and design practices.

• 4 years of experience conducting mixed methods research, designing and analyzing surveys and data in an industry or academic environment.

Preferred qualifications:

• Experience in designing and shipping product experiences for web and mobile interfaces.

• Experience in both quantitative and qualitative research methodologies.

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Developers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and developers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

You will work on projects that help grow the Chrome, iOS users.

Chrome OS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

• Assist in the planning and execution of various research studies, including interviews, surveys, usability testing, and field research.

• Synthesize and analyze qualitative and quantitative data to identify key findings and insights.

• Work with designers, product managers, and developers to translate research findings into recommendations.

• Communicate research findings through presentations, reports, and workshops.

• Build relationships with stakeholders across the organization to advocate for the user’s voice.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.