Unit Clerk

Job Summary

• Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Responsibilities

• Communication-Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes. Maintains the flow of telephone communication through appropriate information gathering and relay.
• Clerical- Performs such duties as filing, faxing, and photocopying.
• Secretarial- Supply management, maintains adequate levels of patient care/medical and office supplies.
• Documentation – Appropriately transcribes MD orders and pertinent patient information.
• Reception Services – Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients – Appropriately schedules patients for all needed services.
• Forms Management – Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times.
• Demonstrates understanding and respect for cultural and religious beliefs of people served.
• Age Specific – Demonstrates ability to respond to people served based on developmental age.
• Demonstrates ability to recognize and report suspected abuse and neglect according to policy procedure and law.
• Works collaboratively with MDs and NPs and staff Nurses.

Qualifications/Requirements

• EXPERIENCE
• Additional training or education in the health care/medical terminology field desirable. Well-developed interpersonal and communication skills. Knowledge of computer and office equipment preferred.
• EDUCATION
• High School Diploma or equivalent education/experience.

Job Summary

• Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Responsibilities

• Communication-Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes. Maintains the flow of telephone communication through appropriate information gathering and relay.
• Clerical- Performs such duties as filing, faxing, and photocopying.
• Secretarial- Supply management, maintains adequate levels of patient care/medical and office supplies.
• Documentation – Appropriately transcribes MD orders and pertinent patient information.
• Reception Services – Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients – Appropriately schedules patients for all needed services.
• Forms Management – Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times.
• Demonstrates understanding and respect for cultural and religious beliefs of people served.
• Age Specific – Demonstrates ability to respond to people served based on developmental age.
• Demonstrates ability to recognize and report suspected abuse and neglect according to policy procedure and law.
• Works collaboratively with MDs and NPs and staff Nurses.

Qualifications/Requirements

• EXPERIENCE
• Additional training or education in the health care/medical terminology field desirable. Well-developed interpersonal and communication skills. Knowledge of computer and office equipment preferred.
• EDUCATION
• High School Diploma or equivalent education/experience.

Job Summary

• Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Responsibilities

• Communication-Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes. Maintains the flow of telephone communication through appropriate information gathering and relay.
• Clerical- Performs such duties as filing, faxing, and photocopying.
• Secretarial- Supply management, maintains adequate levels of patient care/medical and office supplies.
• Documentation – Appropriately transcribes MD orders and pertinent patient information.
• Reception Services – Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients – Appropriately schedules patients for all needed services.
• Forms Management – Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times.
• Demonstrates understanding and respect for cultural and religious beliefs of people served.
• Age Specific – Demonstrates ability to respond to people served based on developmental age.
• Demonstrates ability to recognize and report suspected abuse and neglect according to policy procedure and law.
• Works collaboratively with MDs and NPs and staff Nurses.

Qualifications/Requirements

• EXPERIENCE
• Additional training or education in the health care/medical terminology field desirable. Well-developed interpersonal and communication skills. Knowledge of computer and office equipment preferred.
• EDUCATION
• High School Diploma or equivalent education/experience.

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