Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.
Responsibilities:
Communication – Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
Secretarial – Maintains the flow of telephone communication through appropriate information gathering and relay.
Documentation – Appropriately processes MD orders and pertinent patient information.
Reception Services – Greets and directs all customers in a friendly and courteous manner.
Forms Management – Maintains knowledge of general hospital and unit specific forms, ensuring adequate supplies are available at all times.
Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
Acts as preceptor for all orienting and new unit coordinator (secretary).
Ensures that the documentation for admission, transfer and discharge processes are completed.
Performs audits of charts as assigned.
Performs any other duties as assigned.
Education:
High School Diploma or equivalent education/experience.
Experience:
Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.
Training/License:
Computer experience required.
Other:
BLS required
Job Summary
Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.
Responsibilities:
Communication – Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
Secretarial – Maintains the flow of telephone communication through appropriate information gathering and relay.
Documentation – Appropriately processes MD orders and pertinent patient information.
Reception Services – Greets and directs all customers in a friendly and courteous manner.
Forms Management – Maintains knowledge of general hospital and unit specific forms, ensuring adequate supplies are available at all times.
Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
Acts as preceptor for all orienting and new unit coordinator (secretary).
Ensures that the documentation for admission, transfer and discharge processes are completed.
Performs audits of charts as assigned.
Performs any other duties as assigned.
Education:
High School Diploma or equivalent education/experience.
Experience:
Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.
Training/License:
Computer experience required.
Other:
BLS required
Job Summary
Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.
Responsibilities:
Communication – Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
Secretarial – Maintains the flow of telephone communication through appropriate information gathering and relay.
Documentation – Appropriately processes MD orders and pertinent patient information.
Reception Services – Greets and directs all customers in a friendly and courteous manner.
Forms Management – Maintains knowledge of general hospital and unit specific forms, ensuring adequate supplies are available at all times.
Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
Acts as preceptor for all orienting and new unit coordinator (secretary).
Ensures that the documentation for admission, transfer and discharge processes are completed.
Performs audits of charts as assigned.
Performs any other duties as assigned.
Education:
High School Diploma or equivalent education/experience.
Experience:
Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.