Unified Communications Manager

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Type of Position:
Management – Operations

Job Type:
Regular

Work Shift:

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

UAMS is an Affirmative Action and Equal Opportunity Employer  of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more: https://ddei.uams.edu/

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department:
IT Enterprise Comm & Tech Services

Department’s Website:

Summary of Job Duties:
Under the direction of the Director of Unified Communications (UC), the UC Manager will provide daily management of the nine Unified Communications staff that are responsible for ongoing support of all UAMS IT legacy and Unified Communications systems that make up the Unified Communications department.

Qualifications:

Minimum Qualifications:

• Bachelor degree in Computer Science or related field of study plus six (6) years of work experience in an IT or Telecommunications environment – OR – a High School diploma/GED equivalent plus ten (10) years of experience in an IT or Telecommunications environment. 
• Experience must include:
  • Four (4) years supporting and maintaining telephone systems,
  • One (1) year administering VoIP Unified Communication Systems, AND
  • Two (2) years of experience in a leadership or supervisory role.

 

Prefer Qualifications:

• Bachelor degree in Computer Science or related field of study. 
• One (1) year experience in one or more of the following: Microsoft Skype for Business, PBX, VoIP, Microsoft Exchange, Office365, RightFax FoIP, MiTel

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Annual TB Screening

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:
N/A

Frequent Physical Activity:
Feeling, Hearing, Sitting, Standing, Talking, Walking

Occasional Physical Activity:
Crawling, Crouching, Kneeling, N/A, Reaching, Stooping

Benefits Eligible:
Yes