UNICEF: Programme Knowledge Management Specialist – Bangkok

UNICEF - United Nations Children's Fund

JOB DESCRIPTION

Organization Mission

UNICEF has been working in Thailand since 1948, giving it more than seven decades of continuous engagement in the country. Its mandate is to promote and protect the rights and well-being of every child, supporting government efforts to ensure that children are healthy, educated, and protected from harm and discrimination, while also strengthening systems, policies and services that enable children to survive, develop and reach their full potential.

Context

Thailand is an upper-middle-income country where rapid development gains are stagnating in the face of demographic pressures from a super-ageing society and slowing economic growth. The country has set an ambition to become a high-income OECD member by 2037, yet persistent inequalities along geographic, socioeconomic, and legal status lines mean children continue to face overlapping deprivations in health, education, and living standards. UNICEF’s strategic focus is to leverage its role as a trusted government partner — providing technical assistance, generating child-related data and evidence, and convening public, private, and civil society coalitions — to advocate for the progressive realization of child rights. Central to this is a Knowledge Management vision that goes beyond internal sharing to position UNICEF as a public thought leader on child rights, ensuring evidence and data strategically influence decision-making among institutional and political partners and in the broader public sphere.

Key Responsibilities

Under the direct supervision of the Planning, Monitoring and Reporting Specialist and in collaboration with the Deputy Representative, the UN Volunteer will benefit from various learning opportunities available throughout the assignment including access to UNICEF global online learning platform (Agora) that offers learning pathways to individuals’ professional development, partnership engagement experience and stakeholder coordination while undertake the following tasks :

– Working across sections, support the adaptation of data and research outputs (MICS -Multiple Indicator Clusters Survey, , sectoral reports) into audience-specific formats — policy briefs, explainers, infographics, and media-ready visuals.

– Support the development and maintenance of a public-facing child data portal or microsite, including data analysis, data visualization and updates on data initiatives, findings and outcomes.

– Working across sections, develop and maintain a calendar tracking key national, planning, budgeting, advocacy and media moments to ensure timely dissemination, cross-sectoral coordination and engagement of knowledge and data products (including budget reviews, Thailand National Economic and Social Development Council’s (NESDC) planning processes, parliamentary committee schedules) for flagging of opportunities to senior management.

– Support coordination and facilitation of knowledge-sharing forums that bring together diverse stakeholders to discuss key child rights issues.

– Support building a partnership network with academia and civil society organizations to engage and track the development and outcomes of child related research and data initiatives.

– Support the development and maintenance of internal knowledge-sharing systems, ensuring evidence products, lessons learned, and analytical outputs are organized and accessible across the office including providing guidance on documenting, organizing, and utilizing key knowledge assets within the office.

– Actively engage in UNICEF’s global and regional Knowledge Management (KM) networks to ensure alignment with best practices and innovative approaches.

– Support coordination and organization of office-wide knowledge-sharing events, discussions, and dialogues to foster learning and collaboration

– In partnership with ICT colleagues, train, and support staff in utilizing UNICEF technology platforms, including SharePoint for KM-related activities and AI agents.

Required Skills and Experience

Experience in :

-Utilizing web design and data visualization tools
– Graphic design experience is desirable
– Programme management, desirable
– Work environment of an international agency, NGOs, UN, or international institutions, desirable
– Human Rights, especially Child Rights, Women’s Rights and the Rights of Children with Disabilities, demonstrated strong interest in these areas could be considered.
– Consistently achieved timely completion of tasks and responsibilities.

Skills in :

– Excellent written and oral communication in English
– Strong analytical, critical thinking, coordination and Data analytics
– Ttranslation of complex evidence into visually compelling formats for diverse audiences including cleaning, interpreting, and synthesis quantitative and qualitative data through web content management systems.

Core Competencies

– Accountability
– Adaptability and Flexibility
– Building Trust Commitment and Motivation
– Commitment to Continuous Learning
– Communication
– Creativity
– Ethics and Values
– Integrity
– Judgement and Decision-making
– Knowledge Sharing
– Planning and Organizing
– Professionalism
– Respect for Diversity
– Self-Management
– Technological Awareness
– Vision
– Working in Teams

Living Conditions

Living in Bangkok offers a vibrant, fast-paced urban lifestyle combining high-end modern amenities, exceptional food, and a low cost of living compared to Western cities. It features, however, intense heat/humidity, notorious traffic congestion, and significant seasonal air pollution. Modern condos with pools/gyms are plentiful, and it is a major, affordable, and well-connected hub (ref. FIDI Global alliance). Cost of living is generally affordable and there are a wide range of options for accommodations to fit individual lifestyles. While traffic is quite busy similar to other big cities, using public transport like subway (MRT) and Sky train (BTS) is imperative for managing commuting time. Air quality during the last few months of the year could be poor. Locals are friendly and always welcome visitors.

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