UNFPA: Digital Transformation and AI Support Assistant – Tunis

JOB DESCRIPTION

Organization Mission

UNFPA, the United Nations Population Fund, is the sexual and reproductive health agency of the UN. It works to uphold the rights and choices of women, girls and young people across more than 150 countries. UNFPA aims to ensure that every pregnancy is wanted, every childbirth is safe, and every young person can fulfil their potential.

The challenges are immense: Almost half of all pregnancies are unintended, one in three women faces physical or sexual violence, and every two minutes a woman or girl dies from causes related to pregnancy or childbirth, most of them preventable. UNFPA tackles these issues head-on, reaching millions of women, girls and young people every year with vital information about their bodies and rights, essential health services, and protection from violence.

Only when every person can access accurate information, quality care, and the freedom to make choices about their bodies safely and with dignity can they realize their full potential, and help shape a better future for all.

Context

UNFPA is the United Nations sexual and reproductive health agency. Our mission is to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled.

Following the Resident Coordinator’s recommendation to bolster UN Country Team engagement with the UN 2.0 initiative, the UNFPA Tunisia Country Office is integrating Artificial Intelligence and modern digital workflows to optimize internal efficiency and maximize programmatic reach. This assignment bridges data automation and youth-centric development, using UNFPA’s professional suite of Google Tools to streamline data-driven tracking for Sexual and Reproductive Health and youth empowerment initiatives across Tunisia.

This volunteer assignment is supported by the Swiss Embassy in Tunisia as part of an initiative in partnership with the United Nations Volunteers (UNV) program to enhance youth inclusion, with a focus on the inclusion of young people with disabilities (2024-2026). Therefore, applications from young people with disabilities who meet the required qualifications are strongly encouraged.

Key Responsibilities

Within the delegated authority and under the supervision of the Head of Office, the UNV Digital Transformation and AI Support Assistant will contribute to the following areas of work:

• Support to workflow automation (Google Workspace)

Support the design and maintenance of simple automated tools using Google Sheets and Google Forms to help reduce manual data entry and improve basic tracking of activities

Assist in improving internal coordination tools (e.g., meeting schedules, document tracking lists) to make information sharing easier across programmatic and operations teams

Contribute to the gradual improvement of simple workflow processes under guidance from staff members

• Support to safe and responsible use of AI for analysis

Assist in testing approved AI tools (e.g., Google Gemini) for basic tasks such as summarizing reports, extracting key points from documents, and organizing meeting notes

Support staff in identifying relevant information from narrative reports and donor updates using AI-assisted tools, while respecting data privacy and security rules

Help document simple use cases of AI applied to daily office tasks under supervision

• Support to data visualization and dashboards (SRH, GBV, Youth, PD)

Assist in updating and maintaining basic dashboards in Looker Studio under guidance from technical staff

Support the compilation and organization of data related to SRH, GBV, youth engagement, and program activities across regions

Contribute to improving the clarity and accessibility of visual data outputs for internal use and reporting purposes

• Support to digital youth engagement tools

Assist program teams in reviewing and updating simple digital tools used for youth engagement (e.g., feedback forms, information platforms)

Contribute ideas on how basic digital or automated solutions could improve responsiveness to young users

Support testing of user-friendly improvements under supervision of program staff

• Support to internal digital learning and knowledge sharing

Assist in preparing short and simple guidance notes (“cheat sheets”) on Google Workspace tools and basic digital practices

Support peer-to-peer learning sessions by helping organize materials and demonstrations for staff

Contribute to promoting good practices on data security and responsible use of digital tools in daily work

Required Skills and Experience

At least one (01) month up to one (01) year of professional experience

Strong hands-on familiarity with the Google Workspace ecosystem (Docs, Sheets, Slides, Forms); exposure to Google Apps Script or macros is highly valued.

Practical understanding of basic generative AI tools and how to write effective, secure prompts to clear daily administrative bottlenecks.

Proven ability to translate raw tabular data into clear visual charts or dashboards (using Looker Studio, Excel, or similar visual tools).

Strong organizational, interpersonal, and collaborative skills to work effectively with both tech-centric and non-tech-centric team members.

Core Competencies

– Integrity.
– Respect for Diversity.
– Assiduity and professionalism
– Accountability.
– Planning and organising.
– Communication and Teamwork
– Adaptability and Flexibility.
– Creativity and innovation.
– Self-management.

Living Conditions

1) Living Conditions

Living conditions in Tunisia are highly regarded and are comparable to those in Mediterranean countries on the northern shore. The country enjoys a Mediterranean climate in almost all regions, except for the south, which has a more arid climate.

In addition to its mild climate and diverse landscapes, Tunisia has a rich cultural heritage, making it one of the most visited countries in the world. It is also well known for its gastronomy and culinary traditions shaped by a millennia-old history.

The country has a well-recognized healthcare system and a quality education system. It is equipped with all necessary infrastructure and amenities to ensure a good standard of living.

The capital, Tunis, is relatively easy to navigate. Public transportation is available and affordable. Crime rates remain relatively low.

As this is a national United Nations Volunteer assignment, the volunteer will be responsible for arranging their own accommodation and essential living needs.

2) Conditions of Service for National UN Volunteers

The contract is concluded for the period indicated. There is no guarantee of renewal of the assignment.

Travel to the duty station (if applicable) and a settling-in allowance will be provided when the duty station is outside commuting distance from the place of recruitment. A monthly Volunteer Living Allowance (VLA) is provided to cover accommodation, utilities, and basic living expenses.

Life, health, disability and malicious acts insurance is included (health insurance for up to three dependents), as well as a final repatriation allowance (if applicable) and a resettlement allowance for satisfactory service.

3) Entitlements

1. Pre-assignment

Entry lump sum: USD 350
Relocation costs: USD 175 at the beginning and end of the assignment if the duty station is outside commuting distance (as determined by UNV)

2. During assignment

Volunteer Living Allowance: TND 1,879.74
Learning and training: Access to UNV learning and career development resources
Annual leave: 2.5 days per month
Insurance: Comprehensive coverage for health, life, and malicious acts for the UN Volunteer, as well as health insurance coverage for up to three eligible dependents. Please refer to the Conditions of Service for detailed eligibility criteria.

3. End of assignment

Exit lump sum (paid upon successful completion of the assignment): USD 120 for each month served, paid upon completion of the contract.

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