Truck Shop Service Administrator in Mississauga, Ontario

DESCRIPTION

We are looking for a talented Service writer to join our Distribution business in Mississauga.

This position requires a significant and relevant work experience, or specialized skills acquired through education, training, or work experience.The role is specially for you if you are well-organized and able to prioritize tasks in a high-pressure environment.

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

• Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location .

• Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

• Assesses customers’ needs and gathers pertinent information.

• Creates basic work orders in appropriate systems .

• Provides some status updates to customers, as requested .

QUALIFICATIONS

In order to be successful in this role you will need the following

• Relevant experience in a similar role

• Post secondary education

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

Job Service

Organization Cummins Inc.

Role Category

Job Type Office

ReqID 240005MO

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.