Transportation Manager
University of North Carolina at Charlotte
Position Information
General Information
| Vacancy Open to | All Candidates |
|---|---|
| Employment Type | Permanent – Full-time |
| If time-limited, note appointment end date | |
| Hours per week | 40 |
| Months per year | 12 |
| Position Number | 010256 |
| NC Salary Grade Equivalency | GN11 |
| Classification Title | University Program Specialist – Journey |
| Working Title | Transportation Manager |
| Salary Range | $51,986 – $63,538 |
| Anticipate Hiring Range | $51,986 – $58,000 |
| FLSA Status | Exempt |
| Division | Business Affairs |
| Department | Business Services (Adm) |
| Work Unit | Parking & Transportation Services |
| Work Schedule | 8:00 am – 5:00 pm; Monday – Friday. Some evening and weekend hours required to support special events. |
| Primary Purpose of Position | Direct day-to-day management and supervision of all transportation-related areas of the department including: Campus Transit, Campus Para-Transit, Car-Sharing Program, Bike-Sharing Program, Bike Lockers, Dept Fleet Management, and Special Event Transportation. Assumes the duties of the Assistant Director – Transportation of PaTS in their absence. |
| Minimum Education/Experience | Required Minimum Qualifications: Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four-year college or university and at least three years of program associate experience; or an equivalent combination of training and experience. |
| Essential Job Duties | Direct day-to-day management and supervision of all transportation-related areas of the department including: campus transit, campus paratransit, special event & chartered transportation, car-sharing, bike-sharing, bike lockers, vehicle fleet management, vehicle and bus shelter advertising. Assumes the duties of the Assistant Director – Transportation of PaTS in their absence. The incumbent will manage a team of employees – one first shift supervisor, one evening/night shift supervisors, five full time drivers operating the para-transit service and approximately 15-20 part-time, temporary and student employees. |
| Other Work Responsibilities | • Manage day-to-day operations of Niner Transit campus transit service • Manage day-to-day operations of Niner Paratransit service • Manage day-to-day operations related to car sharing, bike sharing, scooter sharing, and bike locker services • Works with campus bicycle organizations to assist with the coordination of bike racks on campus to encourage alternative forms of transportation • Oversee campus transit operations and chartered transportation for campus departments and organizations, including scheduling and execution of trips • Responsible for representing the department at new student orientation (SOAR), informing groups of parking and transportation options on campus • Work to promote an environmentally sustainable operation wherever possible • Primary point of contact for hiring and training staff • Manage interior bus advertising program, scheduling ads and coordinating the timely installation and removal of ads with third-party transit providers. Ensures ads get back to customers once the posting period has expired. • Track and maintain vehicle and equipment key inventory for unit • Attend various meetings on and off campus, representing the department in a professional manner and taking accurate notes for team discussion and planning • Responding to general inquiries in a timely, customer-friendly, and professional manner • Assist department management with various reports and projects as needed. • Manage the unit’s employee training program • Plan and oversee the annual transportation fair • Must be available after-hours and on weekends to receive and address emergency calls • Plan and supervise transportation-related services for larger campus events such as football games and Commencement ceremonies. • Other duties as assigned by the Assistant Director of Transportation or their designee • Ability to work independently and in a busy environment while portraying a professional demeanor. • Ability to make sound decisions in pressured situations. • Must be able to work in a team environment with multiple applications and responsibilities. • Excellent organizational skills. • Strong customer service skills, with the ability to communicate clearly and address customer inquiries in a professional manner. • Commercial Driver’s License (CDL) Class-B (or A) w/Passenger Endorsement. • Minimum of 2 years of experience supervising staff |
| Departmental Preferred Experience, Skills, Training/Education | • Graduation from a four-year college or university and at least three years of transportation program administration experience, or an equivalent combination of training and experience, including supervisory. • Proficiency with Microsoft Office products (Word, Excel, Access, etc.) • Proficiency with Google products (Gmail, Google Calendar, Google Drive, etc.) • Degree in Transportation and Logistics preferred. • Experience in campus transit is strongly desired. • Knowledge of ADA regulations desired. • Commercial Driver’s License (CDL) Class-B (or A) w/Passenger Endorsement. • Minimum of 2 years of experience supervising staff |
| Necessary Licenses or Certifications | Valid, state-issued commercial driver license class A or B with P endorsement |
| Work Location | Parking & Transportation Services |
| Posting date | 11/01/2022 |
| Closing date | 11/15/2022 |
| Proposed Hire Date | 01/01/2023 |
| Contact Information | |
| Special Notes to Applicants | UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist will be subject to a Criminal Background Check. * The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. * Do not write ‘see resume’ on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Please submit a resume and cover letter with your application. * These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. |
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