Temporary Dining Operations Support Associate

About the Department

​

The mission of UChicago Dining is to ensure exemplary and diverse dining experiences that contribute to the development of a vibrant campus community. We remain steadfast to our commitment in providing healthy, high-quality meal options to our students whether they are living on-campus or off-campus during the upcoming academic year.

Job Information ​
 

Job Summary:

This position will report to the Dining Operations Manager.  The Temporary Dining Operations Support Associate will assist in ensuring vendor contract compliance, quality assurance, culinary excellence, customer service, and systematic verification of the implementation of best practices in dining by the food service vendor. This position will play an integral role in enforcing safety and quality standards, and ensuring communication is accurate and consistent between campus partners.  The Temporary Dining Operations Support Associate will also assist the Operations Department in analyzing customer feedback, performance data, and daily audit reports on the safety and quality of food, service, and facilities to ensure there is continuous improvement in processes and programs.

This position allows for a flexible work schedule. Example shifts include but are not limited to: Weekdays 11:00am -7:30pm, 12:00pm – 8:30pm, 2:00pm -10:30pm, and 7:00am – 3:30pm shift; Saturday and Sundays 7:00am – 3:30pm and 12:00pm – 8:30pm shift.

Responsibilities:

• Assist the Operations Manager in creating a vibrant and culinary diverse dining program that fosters community, safety, and service.
• Report daily observations of food quality, safety and sanitation, pest control, equipment negligence and management oversight.
• Support catering orders, observe events, and verify execution of meal periods, programs, and service periods.
• Assist the organization in inventory and asset management, as well as maintain storage areas.
• Assist the Operations team with ensuring vendor compliance with all health department, HACCP, OSHA, and university policies and procedures.
• Cover shifts during closed office business hours, and report emergencies to the Manager or Director on call.
• Utilize department technology to report observations, capture service requests, and compose e-mails regarding operational needs and services.
• Other duties as assigned.

Competencies:

• Multi-tasking skills and work on multiple, non-connected projects simultaneously, set priorities, and meet deadlines. 
• Good oral and written communication skills required.
• Courtesy, tact, and respect for others.
• Good organization skills, detail oriented, focused, good with time management. 
• Train quickly with necessary IT programs and multiple software and applications.
• Manage tasks and work independently with minimal supervision.
• Always function with an elevated level of discretion.
• Work in a fast-paced environment with composure and poise.
• Possess good customer service skills and a commitment to excellence and accuracy.

Additional Requirements ​​
 

Education, Experience, or Certifications:

Education:

• High school diploma required.

Experience: 

• Minimum of 5 years working within the foodservice industry
• Knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.

Certifications:

• Current ServSafe® certified.
• A valid driver’s license is preferred but not required.

Working Conditions and Physical Requirements:

• Perform some tasks outdoors.
• Acclimate to various weather conditions and withstand constant motion.
• Bend, crouch, or sit.
• Stand or walk for 4 hours or more.
• Work a flexible schedule, including nights and weekends.
• Lift at least 50lbs.

Required Documents:

• Resume/CV
• References Contact Information (3)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Benefit Eligibility ​
 
No

Requires Compliance with University Covid-19 Vaccination Requirement
 

No

Pay Frequency ​
 
Hourly

Pay Range
 
Depends on Qualifications

Scheduled Weekly Hours ​
 
37.5

Union ​
 
Non-Union

Job is Exempt
 
No

Drug Test Required
 
No

Motor Vehicle Record Inquiry Required
 
No

Health Screen Required
No

Posting Date ​
 
2022-11-10-08:00

Remove from Posting On or Before ​
 
2023-05-10-07:00

Posting Statement: ​​
 

Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward .
The University of Chicago is an Affirmative Action/ Equal Opportunity /Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.