Template Analyst

Ambulatory Capacity Management

Full Time

70333BR

Job Summary

Applies acquired skills and professional clinical applications concepts for small to medium sized projects of moderate scope. Operates independently within defined scope of responsibilities.

Reports into the FPO Supervisor of Ambulatory Capacity Management. Template builder is responsible for creating, analyzing, and supporting provider and ancillary templates. Serves as the subject matter expert for template design and build through analysis of provider utilization reports. Scope includes template design and management for provider schedules.

Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC. Responsible for determining impact on decision trees and maintaining organization standards. 

Template Maintenance Team identifies and proactively mitigate issues which create barriers to ambulatory access and patient flow.

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC/Apex. Responsible for determining impact on decision trees and maintaining organization standards.

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.

Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC/Apex. Responsible for determining impact on decision trees and maintaining organization standards. 

Epic Template Building & Scheduling Analyst

Required Qualifications

•    Working knowledge of clinical applications systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation.
•    Demonstrated problem-solving skills, with the ability to quickly diagnose problems and develop multiple options for effective and timely resolution of issues and problems.
•    Demonstrated interpersonal and customer-service skills to collaborate productively on a team and to provide training and support to clinical providers and staff.
•    Detail oriented, with demonstrated organizational skills and the ability to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost-effective manner.
•    Demonstrated skills in written and verbal communications, with the ability to convey technical information to clinical users in a clear and concise manner.
•    Working knowledge of departmental systems and procedures for documentation and reporting, with the ability to perform tests, and to analyze, and interpret relevant data.

Preferred Qualifications

•    Bachelor’s degree in health care information technology, computer science, or related area, and / or equivalent combination of experience / training.
•    EPIC CERTIFICATIONS

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

008795 CLIN APPLICATIONS PROFL 2

Job Category

Clinical Systems / IT Professionals, Professional (Non-Clinical)

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Additional Shift Details

Monday – Friday