Technical Writer in Canada

Job Description

Oracle Health & Life Sciences is looking for a motivated writer who is passionate about user assistance and improving the healthcare experience for our customers and their patients. As an Oracle Health & Life Sciences user assistance developer, you will design, develop, and maintain enterprise and departmental user assistance materials that will be used by clinicians, system administrators, and other Oracle employees. Your responsibilities will include developing user interface labeling, user help, implementation and configuration documentation, and release text. You also will provide coaching and support to other members of the Oracle Health & Life Sciences User Assistance team.

Career Level – IC2

Responsibilities

Responsibilities:

• Collaborate closely with key stakeholders, such as other writers, engineers and product managers.

• Facilitate discussions with internal teams on the timely delivery of user assistance deliverables.

• Mentor others on user assistance and documentation processes, standards, and best practice with the ability to influence at the team level.

• Participate in complex, highly visible user assistance development initiatives.

• Author, publish, and maintain original content, review the content authored by peers, and help them identify defects early in the documentation cycle.

• Evaluate engineering projects and their customer impact to define user assistance materials requirements, facilitate reviews with subject matter experts, and consult with testing partners or other customers.

• Identify, analyze, and interpret trends or patterns in complex documentation and recommend the best approach to customer-facing documentation.

• Manage the complete user assistance workflow; edit and review various forms of documentation for quality as needed.

Basic Qualifications:

• A bachelor’s degree in English, Technical Communication, Instructional Design, or another related field.

• Strong written and verbal communication skills.

• Strong project management skills.

• Proven ability to think critically, solve problems, take initiative, and thrive in a fast-paced, continuously evolving environment.

• Enthusiastic about information design and knowledgeable about current trends and technologies in the field.

• Team player with strong interpersonal skills.

Expectations:

• Willing to work additional or irregular hours as needed and allowed by local regulations.

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and customer assets, and take appropriate action to prevent and report any compromises of security within scope of position.

• Perform other responsibilities as assigned.

• Successful completion of a writing assessment conducted during the interview process.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $50,500 to $110,000 CAD per annum

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer