SYSTEM ENGINEER II

The Wisconsin National Primate Research Center (WNPRC) is a part of the National Primate Research Centers program funded by the National Institutes of Health (NIH) since 1961. The WNPRC’s mission is to increase our understanding of basic primate biology and to improve human and animal health and quality of life through research. Notable discoveries include the world’s first in vitro-fertilized monkey in 1984 and the first pluripotent stem cells (first monkey, then human) in the 1990s. Our primarily NIH-funded research has helped advance therapies for people with HIV, kidney disease, glaucoma, developmental disorders, autoimmune diseases, mental illness, polycystic ovary syndrome, infections that threaten healthy pregnancies and much more. Our scientists are also at the forefront of understanding how COVID-19 infects the body and how to stop it.
The WNPRC is seeking a System Engineer to support the Information Technology infrastructure used by animal care staff and researchers across the dozens of labs based at the WNPRC. As part of the Information Technology & System Services (ITSS) team, the System Engineer will investigate, implement, and support the hardware and software systems used at the WNPRC. Reporting to the WNPRC Information Technology Director, the successful candidate will integrate systems running on local physical servers with virtual and cloud systems offered by campus, document and update WNPRC network configurations, and utilize scripting to automate routine tasks. The WNPRC has increasingly incorporated genomic data to provide new insights to researchers, and the System Engineer will have an opportunity to connect big data and high throughput computing resources to offer researchers powerful new opportunities.
The System Engineer will support a diverse range of systems, including Linux servers, predominantly MacOS workstations, Mobile Device Management tools, and Storage Area Networks, and will take an active role in planning future upgrades to better meet the needs of WNPRC researchers, staff, and trainees. As scientific equipment increasingly incorporates Information Technology functionality, the System Engineer will find ways to connect and automate data collection for instruments ranging from portable X-Ray scanners, Ultrasounds, Chemistry Analyzers, Mass Spectrometers, and Flow Cytometers, and more.
This position requires a dedication to thorough documentation, as well as the ability to maintain outstanding communication and interaction with many different stakeholders. With the WNPRC research portfolio spanning more than half a century, the System Engineer will have an opportunity to use their Information Technology expertise to support an extensive range of systems from historical studies to new studies on the vanguard of scientific research.

• 30% Identifies, troubleshoots, researches, and resolves routine issues on varied systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
• 40% Designs, installs, configures tests, and maintains routine and varied automation, hardware, and associated equipment according to customer specifications to meet unit objectives
• 10% Assists with the planning and coordinating of system logistics, workflows, upgrades, and system security and affiliated procedures
• 10% Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
• 10% Installs firewalls, host and client access mechanisms, permissions, and user accounts

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Required
Associate’s Degree

Required Qualifications:
– Minimum two years of professional experience in the support of end-user desktops, laptops, and peripherals
– Minimum one year server and network administration experience
– Excellent verbal and written communication skills
Preferred Qualifications:
– Knowledge of MacOS and iOS operating systems
– Experience administering wired, wireless, and virtual private networks
– Experience integrating local systems with cloud resources

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Ongoing/Renewable

Minimum $70,000 ANNUAL (12 months)
Depending on Qualifications
Starting salary will be based on applicants knowledge, skills, experience, and education.

-Must be TB negative.
-Must possess a valid driver’s license that meets standards of UW Risk Management in order to operate WNPRC vehicles.
*Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Please click “Apply Now” to begin the application process. Please submit a cover letter and resume highlighting your experience as it relates to this position, referencing PVL 267957. You will also be required to provide three professional references, with phone numbers and email addresses.

Rachael Buss
[email protected]
608-890-3585
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

System Engineer II(IT038)

A348800-VCRGE/PRIMATE/PRIMATE

Academic Staff-Renewable

267957-AS