Support Tools Developer, Python

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, — all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE…

The CX Automation Development Team at Pure Storage is looking to hire a Python Support Tools Developer in Lehi, Utah or Seattle, WA. The CX Automation Development Team is responsible for developing a significant majority of the triaging tools used by our global Technical Support Engineering staff on a daily basis. We have a reputation for delivering reliable, consistent, and highly performant software solutions. We are also known for having a very short turn-around of solution deliverables. We promote out-of-the-box thinking, and innovation is encouraged and rewarded. Because of our track record, we are regularly brought into brainstorming efforts to help solve engineering challenges across the company. And with all of these attributes, we still require our team members to be approachable, personable, and professional with all who reach out to our team.

Responsibilities:

• Design and implement creative new algorithms and technologies for high-performance, highly reliable systems (think “six nines”)
• Own and deliver innovation end-to-end, from concept to shipped product
• Analyze and solve challenging problems through persistence and insight
• Work as part of a team of intelligent peers who inspire you and who are inspired by you
• Develop, maintain, and improve creative new systems and diagnostic tools
• Make smart, educated decisions where automation can improve overall product support efficiencies
• Maintain effective documentation on existing and future tool sets
• Thoroughly test tool sets before release to ensure tool accuracy and efficiency
• Learn a ton, whether you know a lot or nothing about products and software systems

 
WHAT YOU’LL NEED TO BRING TO THIS ROLE…

• At least 4-5 years of Python “back-end” experience
• Designing, implementing, and using efficient REST APIs
• SQL-based relational database experience in: Postgres, AWS RDS, MySQL or Python modules (“SQLAlchemy”, “DB-API”, etc.)
• Linux/Unix administration experience, or at least familiarity with working on/navigating/maintaining Linux environments
• Excellent knowledge of object oriented programming, test driven development, and software development life cycle
• Experience designing performant and efficient programs for processing large, unstructured data-sets
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Willingness to work in an Agile development environment
• Willingness and ability to work in an open office, team environment.
• Ability to simultaneously work on multiple engagements and priorities
• Excellent organizational skills with attention to detail
• Ability to maintain sight on scope and depth of project initiatives throughout the development life cycle in order to meet project objectives and timelines.
• Comfortable working in a fast paced and ever-changing environment
• Excellent written and verbal communication skills
• BS degree in Computer Science or related field, or equivalent work experience

 
Additional Qualifications

• Process automation and/or machine learning
• Cloud infrastructures like AWS
• DevOps and Pipeline tools such as Docker and Jenkins
• Web server management: Apache, Nginx, Tornado, WSGI (Gunicorn)
• JavaScript
• SAN/NAS

 

You will be based in Lehi Utah or Bellevue Washington. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure’s Hybrid Work Policy, there will be variations over periods of time, depending on business need.

The annual base salary range is: $98,000.00 – $211,000.00. 

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events – check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

#LI-HYBRID

 

 

BE YOU—CORPORATE CLONES NEED NOT APPLY.

 

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

 

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

 

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

 

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you’re wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.