Supervisor, Financial Aid

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

12

Job Family:

Financial Aid

# of Open Positions:

1

Faculty/Service – Department:

Financial Aid & Awards

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

mars 14, 2024

Closing Date:

mars 25, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 11

Salary Range:

$85 143,00 – $107 550,00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

Provide integrated management (planning and coordination) of the Financial Aid Department and administer all governmental financial assistance programs to optimize the provision of government grants and loans by establishing quality control and quality criteria while respecting the regulations of all agencies. 

In this role, your responsibilities will include:

• Develop, implement and deliver grant and loans by international, federal and provincial funding agencies Coordinates all internal and external financial reporting requirements in accordance with the auditing and reporting guidelines (MAESD, uOttawa, U.S. and internal committees) to meet legal requirements and also to ensure continuity of funding.
• Prepare and revise expenses to ensure effective allocation of allowances received by the ministry (vary every year) and the institution ensure control over the management of funds in accordance with the terms and conditions establishes and raises variances.
• Analyze funding trends (internal and government) and funding decisions of governments and competitive universities to maintain competitive financial needs offers to attract the best candidates. Provide sound and appropriate recommendations to modify current strategies to maintain and improve funding for current and future need base bursaries.
• Support the Manager and Director of Financial Aid and Awards Director in the development of internal and need base bursaries programs and develop strategies to increase the University’s success in bursary competitions.
• Establish and maintain ongoing relationships with the Faculty and Services at all levels, and all external governmental granting agencies to ensure strong collaboration with the goal of aligning efforts to achieve the strategic objectives
• Develop and implement quality assurance and audit procedures for all processes to ensure the quality of work performed and adherence to internal and external compliance regulations.
• Develop and implement a training program that meets the needs of staff to ensure optimal quality and efficiency of operations and service to the student clientele.
• Develop information sessions for students and participate to any fair, information and promotion activities as expert counsel.
• Direct, supervise, evaluate and train the personnel under his responsibility the various activities of the sector. Plan, prioritize and assign the work to be done to the staff under his / her responsibility to meet operational and administrative requirements and deadlines.
• Develop and improve the working methods of his sector to ensure compliance and efficiency of operations and to enable effective crisis resolution. Identify problems, issues and propose solutions. Monitor the quality of the services provided and budgetary constraints from the University, all provinces and U.S.
• Participates and represents the University of Ottawa in the by-annual OAFSAA and the annual US Department of Education conferences to keep knowledge current Share information with FAAS.

What you will bring:

• Postsecondary education in a related field or work experience that is deemed equivalent.
• A minimum of 5 years of experience in a similar position.
• A minimum of 2 years of experience in human resources management and supervision of a team.
• A minimum of 2 year of experience working with procedures, regulations and methods that govern government financial aid.
• Experience in conflict resolution and crises management.
• Experience in project management.
• Ability to address complex situations and find effective solutions.
• Demonstrated experience to deliver presentations in front of various client bases.
• Knowledge of postsecondary education programs and academic rules and regulations.
• Experience in elaborating, interpreting, explaining and applying regulations and methods.
• Experience in creating and maintaining partnerships and strategic relationships that demonstrate excellent communication and interpersonal skills.
• Experience with computer systems, multiple database and Microsoft software including advanced knowledge of Excel.
• Ability to work independently, under pressure, organize work according to strict deadlines, and manage priorities by working on multiple projects simultaneously.
• Experience in administrative writing.
• Bilingualism (written and oral communication).
• This position may require the incumbent to work outside of regular office hours and on weekends.

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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