Supervisor, Academic Advising & Career Services

Northern Alberta Institute of Technology

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Supervisor, Academic Advising & Career Services

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Job Information

Positions Available


Closing Date

23 Dec 2023


Temporary Full-Time


Edmonton AB

Remote Option



Transition Services


Students & Campus Life


Main Campus


Detailed Job Description

In order to ensure your application is received
by NAIT for thorough review and consideration, please apply directly through
our Careers site at


NOTE: This is a temporary position for up to 12 months


Key Responsibilities:

  • Coordinate the unit’s operational hours to balance coverage and other
    essential work.
  • Liaise and collaborate between unit, academic areas, and other service
  • Research advising and career best practices and literature.
  • Provide training and developmental activities for advising staff.
  • Monitor and coach staff in service delivery and performance.
  • Participate on cross-functional teams.
  • Identify, recommend, and/or implement policy and process improvements.
  • Handle escalations.
  • Ensure quality assurance through regular auditing of advising notes and
    advising sessions.
  • Participate in departmental strategic planning.


Academic/Career Advising, general and learning

  • Engage students in helping relationships to support academic, personal,
    and career decisions.
  • Develop knowledge of NAIT programs and services.
  • Guide students in understanding/navigating NAIT processes and procedures,
    such as admission, program transfer, withdrawals, immigration and study permit
    concerns, etc.
  • Facilitate information sessions or workshops related to academic advising
    and/or international focus.
  • Collaborate with programs and services at NAIT to facilitate positive
    student experiences.
  • Maintain timely and accurate student records.


Skills & Abilities:

  • Professional skills, including empathy and
    communication techniques.
  • Decision-making, prioritization, and organization
  • Ability to both build and honor trust and
  • Ability to influence and support teams.
  • Conflict resolution and de-escalation skills.



  • Bachelor’s
    Degree in a related field required.
  • 5 years related
    experience, including some supervisory experience and experience addressing
    student, public, external, and staff inquiries/escalations.


Remuneration: $69,390.10
– $93,128.36 annually, plus a comprehensive benefits
package. (Classification – Student Advisor III).                           

This position is covered by the Alberta Union of Provincial Employees
(AUPE) Collective Agreement

Please submit a
resume and cover letter to be considered for this opportunity.


About NAIT

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers  for
12 consecutive years. Developing an engaging, supportive, and rewarding work
culture is something we take seriously. We know that people are our biggest
asset – they are what makes NAIT a great place to work.   

At NAIT, you are part of a community that makes a difference in the
lives of students, staff and industry clients and partners. The NAIT culture
reflects our shared values of respect, collaboration, celebration, creativity,
and accountability. We are committed to equity, diversity and inclusion  and
are a proud partner of the Canadian Centre for Diversity and
Inclusion  and Pride at Work Canada.  NAIT is committed to
advancing equity and cultivating inclusion throughout the hiring process. We
especially encourage applications from Aboriginal and Indigenous people, Black
and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people,
immigrants, and people with disabilities.


What we offer

We’ve created a benefits package that focuses on health and wellness,
professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role,
you may request flexible work arrangements with respect to where and when you
work, including being on-campus full-time, working off-site, or a combination
of the two. 

Employees also have access to excellent vacation time, paid time off
between Christmas and New Year’s, a strong recognition program, learning
opportunities, 2 annual all-staff professional development days and so much


Health and safety

can find the latest information on NAIT’s response to COVID-19 at


Additional requirements

Applicants with education credentials earned outside of Canada who have
not had them previously assessed should have their credentials evaluated by
World Education Services or the International Qualifications
Assessment Service  (IQAS)



NAIT is an inclusive employer and strives to hire a diverse workforce.
If you are contacted by us regarding a job opportunity, please don’t hesitate
to contact us if you require any accommodation during the selection process.
Please contact us via email at [email protected].


We thank you for your application, however, only those selected for an
interview will be contacted.

About Us

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