Success Ambassador

Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) strives to increase the number of underrepresented students from low-income backgrounds who enter and succeed in postsecondary education. 
Under the supervision of an assigned GEAR UP Coordinator, Success Ambassadors will be assigned a caseload of students and/or parents/guardians (assigned caseload). The primary role of the GEAR UP Ambassador is to collaborate with GEAR UP Staff and personnel of our partner institutions to assist assigned caseload to strive for postsecondary education opportunities through the implementation of comprehensive services and activities detailed in grant objectives. Target school assignment(s) and work location subject to change based on program needs, per the discretion of the GEAR UP Director. Based on program needs as determined by the GEAR UP Director, this position may be required to work out of various locations including the CSUF campus, GEAR UP target schools, or other locations. Success Ambassadors are expected duties including those outlined below:

• Ensure high quality delivery of support services for assigned caseload
• Design and implement systems to ensure accurate and reliable tracking of ALL support services
• Accurately track the documentation of assigned caseload
• Assume responsibility for caseload analysis to keep track of academic performance, participation in GEAR UP services, and no-shows on assigned caseload
• Research innovative and engaging activities to incorporate into services that will  increase assigned caseload engagement 
• Build rapport with School Site personnel and assigned caseload 
• Conduct structured small group and one-on-one tutoring sessions for student caseload in assigned subjects (e.g., mathematics, science, reading, and/or writing)
• Facilitate learning as a guide and coach to assist the student to become a successful, independent learner
• Integrate effective study and learning strategies to maximize the student’s potential for academic progress
• Support with the coordination of programs and activities for assigned caseload that include; workshops, college visits, and family events 
• Assist in creating content and curriculum to present to assigned caseload
• Maintain ongoing communication with the Director and Coordinator(s) regarding the issues of referring assigned caseload to other appropriate resources
• Prepare and maintain accurate records of daily contacts and activities with assigned caseload
• Attend staff meetings and staff development sessions
• Other duties as assigned

• Ability to commit to a full school-year position
• Ability to work with minimum supervision, both independently and with others
• Ability to work effectively with various members of professional academic communities 
• Ability to clearly relay information to assigned caseload
• Must be able to work independently and take initiative
• Possess excellent oral, written and interpersonal communication skills
• Be sensitive to assigned caseload diverse ethnic, racial, and economic backgrounds
• Demonstrate sound decision making skills
• Demonstrate ability to react flexibly to new situations
• Possess excellent oral, written and interpersonal communication skills
• Proficiency in using Microsoft Office and Google applications
• Strong organizational skills and attention to detail; effective time management skills
• Have reliable transportation to/ from assigned school site(s) and CSUF
• Successfully clear fingerprinting and background check process

PREFERRED QUALIFICATIONS:

• Previous volunteer or work experience with GEAR UP or similar organization
• Bilingual skills (written and verbal) in English and Spanish or Vietnamese
• Ability to pass content-specific assessment(s) to tutor students in integrated mathematics (Algebra I, and/or Geometry, and/or Algebra II), science (Biology, and/or Chemistry, and/or Physics), reading and writing, and other subject, as determined by program needs

EDUCATION

• Associate’s Degree or a combination of education and experience including High School Diploma or equivalent and training or coursework in a related field and at least two (2) years of experience performing similar duties.

APPLICATION PROCEDURE: 
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [email protected] or (657) 278-4117.
    
 A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.
    
 CSU Fullerton Auxiliary Services Corporation is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 
Note: CSUF/ASC follows the direction of the CSU Policy related to COVID-19 vaccination. See FAQ Vaccines  for more information.