Student Worker – Med IT

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or [email protected] . For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.

Job Description

Med IT is looking for a student worker who is dependable and has the desire to gain good IT troubleshooting skills and customer service experience. This position must be able to work early day shifts starting 8:00 AM. Candidate must have excellent customer service and organizational skills as well as a basic understanding of how to use computers in a business environment.

Responsibilities

The position is with the Med IT Help Desk and will consist of answering phones and online chat messages requesting IT support. The candidate should be able to troubleshoot and communicate solutions on a call or through chat, or direct the support call to the appropriate Med IT Technician for follow up. This position also requires occasional response to support calls in person. The candidate will be provided training on classroom technology and computer applications necessary to properly troubleshoot and resolve issues within Med IT.

Required Qualifications

Candidate must be a student of the University of Nevada, Reno.

Compensation Grade

Student Employee Level 1

Exempt

No

Full-Time Equivalent

37.5%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to review of applications, please contact the candidate helpdesk at [email protected] .

Attach the following attachment(s) to your application

Resume/CV – (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

Cover Letter – (optional) please include a statement on how you can contribute to Diversity, Equity, and Inclusion efforts in the role of Program Assistant

Two References – (optional) Include name, contact info, and relationship.

Class Schedule – (optional)

This posting is open until filled

Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

  

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

  

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to E-Verify.

  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

  

For positions that require driving, evidence of a valid driver’s license will be required at the time of employment and as a condition of continued employment.

    

Schedules are subject to change based on organizational needs.

University of Nevada, Reno School of Medicine