Student Transition Projects Senior Officer

About Us  

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

The Student Transition & Outcomes Department empowers all students to actively explore and define their own success. We champion student success through meaningful collaboration with both students and staff to deliver a quality experience for students from all backgrounds.   

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About the Role

The Student Transition Projects Senior Officer is a vital member of the team. The purpose of this role is to deliver interventions that will address key student transition challenges across the university. Working with students and staff across faculties, services and the Students’ Union, this role will address individual faculty transition issues and look at the barriers to transition faced by undergraduate mature students. 

This is an exciting opportunity for candidates looking to utilise their skills and experience to deliver transition projects and initiatives across a large institution. This is an opportunity to grow your project management, stakeholder management and communication skills.  

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. 

This is currently a hybrid working role with both work from home and on campus. The role will be based in our department, currently on the Strand, Bush House campus

This post will be offered on an indefinite contract. 

This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours 10-4pm. There will also be some evening work required.

• Leading project coordination and stakeholder management for the Faculties Improving Transition (FiT) project
• Developing interventions to address continuation gaps in the undergraduate mature student experience
• Supporting work across the department to understand our transition and retention data and communicate the data to colleagues
• Managing the delivery of communication plans to stakeholders, and monitoring engagement with these communications
• Support with the development of policies and processes to improve student transition across the university
• Work with the Student Transition Manager on the evaluation and presentation of data on progression and continuation

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

 

Please clearly address how you meet the
essential criteria in your application, and where possible how you meet the
desirable criteria as well.

Essential criteria  

• Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in project or programme administration. Relevant educational experiences might include a higher education degree, professional qualifications or other training
• Knowledge and understanding of factors that impact the Higher Education student experience, particularly for students from underrepresented backgrounds.
• Experience of running focus groups, surveys or similar information gathering exercises
• Experience of supporting the delivery of projects, working collaboratively with people from different teams and backgrounds
• Excellent verbal and written communication skills including the appropriate use of English in formal documents, professional emails and web content
• Ability to balance competing priorities under pressure of deadlines and workload.
• Ability to work independently and proactively
• Experience of evaluating the impact of a project, process or system against aims and objectives and producing reports for different audiences.
• Attention to detail and commitment to quality.

Desirable criteria

• Experience of working in a Higher Education institution.

Please submit a personal statement when applying for this vacancy, clearly setting out how you meet the essential criteria, and where possible how you meet the desirable criteria as well, as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website:  

https://jobs.kcl.ac.uk/gb/en/applying

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here. 

Although we have made improvements over the last number of years, our team is still under-represented in terms of staff from global majority ethnicities, LGBTQ+ identities, and from people with disabilities. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.