Student Services Specialist

Title:

1481-YN – Student Services Coordinator/Advisor 1

Business Title:

Student Services Specialist

Additional Titles:

Location:

WSU PULLMAN CAMPUS

Employee Type:

Admin. Professional

Job Family:

Administrative Professional – OT Eligible

Position Details:

Summary of Duties:

The Student Services Specialist is responsible for assisting in developing, implementing and administering programs and initiatives related to prospective and current graduate students in assigned areas of Graduate Student Services. Responsibilities include analyzing and processing applications, transfer evaluations and transcripts; assessing academic level, responding to academic inquiries, developing individual academic plans. Helps to administer academic programs related to recruitment, retention, and graduation efforts.

Required Qualifications:

Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Preferred Qualifications:

• Customer service experience.

• Experience with Microsoft Office software including Word, Excel, and Outlook.

• Documented experience working effectively as a member of a team.

• Experience with online student information systems.

• Experience with Student and Exchange Visitor Information System (SEVIS).

• Demonstrated working knowledge of applicant and student credential evaluation.

Additional Information:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at [email protected] or 509-335-4521 if you have questions.
Area/College:

Graduate School

Department Name:

Graduate Student Services

City, State, Zip:

Pullman, WA 99163

Department Link:

https://gradschool.wsu.edu/

Monthly Salary:

$3,750.85 Commensurate upon qualifications and experience.

FTE:

100%

This is a Permanent position.

Posting Close Date:

Applicants must submit their completed application by Monday, October 3, 2022 at 11:59 p.m.
Background Check:

This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Required Documents:

1) Resume

2) Cover Letter

Time Type:

Full time

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .