Student Services & Admissions Assistant

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

As part of the university’s comprehensive vaccination program , all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing primary vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire’s vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here .

The Arts & Sciences Student Services & Admissions Office is a large and dynamic unit devoted to delivering excellent service to students, faculty and staff. Our focus is centered around the students in our program, and includes functions around academic advising, career development, and the A&S registrar. Inclusive Excellence is a core value within the College of Arts and Sciences (CAS). We expect our faculty and staff to actively contribute to fostering an academic workplace climate that is welcoming, supportive, and creates a sense of belonging for all.

The Opportunity

The Student Services & Admissions Assistant is an integral team member in the Arts & Sciences Student Services & Admissions Office.  The office staff support a one-stop student services model for the college’s 4,600 undergraduate students from time of admission to graduation. This position provides broad-based administrative assistance to the core of our mission, including admissions, registrar and advising. 

Serving as the first point of contact for the Student Services & Admissions Office, the assistant fosters a welcoming environment for visitors, students, faculty and staff, and delivers a consistently high level of service. Primary areas of responsibility include front desk assistance, student record maintenance, admissions application processing, and visitor information session support. The assistant also coordinates appointment scheduling.

This position reports to the Director of Administration/Registrar, assists and collaborates with admissions, registrar and advising colleagues, serves as a resource to department undergraduate coordinators, and partners with staff in the Undergraduate Admissions Office on visitor information session scheduling and tracking.

Required Qualifications

• HS Diploma; more than 2 years’ and less than 4 years’ relevant experience or equivalent combination of education and experience.
• A strong focus on customer service and positive interactions
• Must be able to multi-task in a fast-paced environment. 
• Strong organizational techniques and attention to detail 
• The propensity to work well as part of a team. 
• Effective written and verbal communication skills. 
• The aptitude to learn and use new technology software. 
• Experience in, or aptitude to quickly learn a variety of standard office software, including Outlook, Microsoft Office Suite (Word, Excel, PowerPoint), FileMaker, and Salesforce.

Preferred Qualifications

• Bachelor’s degree
• Experience with 25 live event scheduling, PeopleSoft, FileMaker, Salesforce, and Itinerary builder

Rewards and Benefits

This position is located in Ithaca, New York.  The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and staff discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay .

Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.

Sponsorship for employment visa is not available for this position.

Relocation assistance is not available for this position.

University Job Title:

Administrative Asst III

Job Family:

Administration

Level:

C

Pay Rate Type:

Hourly

Pay Range:

$19.75 – $21.83

Company:

Endowed

Contact Name:

Brad Stock

Number of Openings:

1

Job Titles and Pay Ranges:

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience.

• Education level to the extent education is relevant to the position.

• Unique applicable skills.

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .

Current Employees:

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Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected] .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university’s mission of teaching, discovery, and engagement.

2022-09-15-07:00