Student Lifecycle Officer

About the role
This is an excellent opportunity to play a key role in the Student Lifecycle team which is responsible for lifecycle events management including student registration, mitigating circumstances and graduation, the development of systems and processes, and the collection and management of data, and for developing and embedding understanding across the University of the principles and processes of academic administration and interconnections between the work of corporate teams and academic schools. You will also be responsible for the timely and effective delivery of the student records systems, data and processes which underpin key events in the student lifecycle, particularly registration and graduation. You will use knowledge of the student records systems, to ensure that systems, processes and products meet the needs of students, academic schools and corporate teams.

About you
As the ideal candidate you will have a first degree or equivalent vocational experience, plus substantial experience in similar or related roles, and experience of using large-scale and complex IT systems such as student records systems (ideally SITS) or enquiry management systems. You will have knowledge of student lifecycle administration and the business processes underpinning this, preferably gained through vocational experience in Higher Education, and experience of delivering customer service and improving systems and processes for the demonstrable benefit of customers. You will also have significant desktop IT experience including setting-up, manipulating and developing spreadsheets and databases and experience of delivering projects or large scale operational processes.
Additional information

For an informal conversation about this role, please contact Lisa Harrison at lh389@leicester.ac.uk.

Applications for job share will be considered
We anticipate that interviews will take place on 9th November 2022.

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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