Student Data and Systems Assistant (Fees and Student Finance)

About the role: Student and Academic Services are looking for an enthusiastic individual to join the Fees and Student Finance Team in the Student Money Service. In this role you will have responsibilities for providing administrative support for a number of our student facing processes and activities, working with external agencies to ensure accurate reporting of data to meet compliance requirements and providing support to a number of action oriented working groups within the university.

This is an exciting time to join the team and to play a part in making a positive impact for our students and across the University in line with the wider UWE strategy.

You will become an expert within your particular portfolio with a working knowledge of the institution and the higher education funding context.

You will be responsible for managing your own work and working to support the rest of the Student Money Service Team. You will also have the ability to work closely with other departments internal and external to the university.

Comfortable with working in a fast-changing environment, you will support the delivery of a range of student facing activities and a number of key business processes related to students’ financial support while at the university as well as supporting the correct, timely and appropriate provision of advice, guidance and support to our students.

About you: We are looking for someone who is able to work in an environment delivering results within non-negotiable deadlines.

You will be ready to take ownership and accountability for your own workload. We require someone who is confident in upholding the Universities policy position even when meeting resistance from external teams, Academics and staff, coaching and influencing them to adhere to regulatory requirements in a positive and constructive manner, finding the best outcomes for all stake holders.

Ideally you will be familiar with the broader context of UWE, the local region, and Higher Education Funding in the UK.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed – £300m has been invested in new state-of-the-art learning spaces and accommodation while we continue to develop incredible new facilities  to enhance our offer even further.

Frenchay campus has excellent transport links ; as well as being located near the motorway network we are within walking distance of two train stations , our bus terminus connects us to the local bus and metrobus network and we also have a range of cycling and changing facilities.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 32,000 students, 250,000 alumni and 4,000 staff from across the globe. We are both globally connected and regionally embedded, with a strong network of employer and partner connections.

We have a lot to be proud of at UWE, our achievements  include scoring above sector average for student satisfaction, we are ranked 24th in The Guardian Best UK Universities 2023 and 39th in the latest Times Higher Education ‘Table of Tables ‘.

We are an ambitious and values led  university. We’re focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise and we are looking for people who share our core values to help us achieve those aims. 

With inclusivity as a core value, UWE Bristol recognises the power of a truly diverse university community . We support and celebrate the diversity of our staff and students as a key driver for innovation and success, promoting pathways and achievements to inspire and generate confidence and ambition.

In addition to progressive pay rates, we offer a wide range of employee benefits including:

• a generous holiday allowance of 25 days pro rata
• up to 12.5 bank holiday/closure days per year
• career average pension schemes available for all staff groups
• access to employee assistance programme
• 1st month free to our Centre for Sport facilities for all new starters
• family friendly policies and wellbeing initiatives
• onsite nursery at our Frenchay Campus.
• Retail savings via the Wider Wallet scheme
• option to participate in the cycle to work scheme

We also offer a wide variety of in-house training courses and development programmes and provide a tailored professional programme to support our academic colleagues in delivering the highest in professional teaching standards.

Add your individuality to ours

Proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always on the lookout for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing staff community of over 4,000 individuals and find yourself in a stimulating and supportive environment where you’ll thrive. Add your individuality to ours to help set us apart.

We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic candidates as we are currently under-represented in these areas within UWE Bristol however all appointments are made strictly on individual merit.

Further information

If you would like an informal discussion, please contact Hira Taras on 0117 328 1993 or email: Hira.Taras@uwe.ac.uk .

This post is a permanent, full time post working 37 hours per week.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

UWE Bristol is a campus-based University and it is important for our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus

based, there may be an opportunity for remote working.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.