Student Customer Service Personnel

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Position Summary:

The Department of OLLI Registration/Auditorium/Customer Service at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

Florida Atlantic University is seeking Student Customer Service Personnel, Boca Raton, FL.

Student Customer Service Personnel for the Osher Lifelong Learning Institute on the FAU Boca Raton campus will be responsible for exceptional customer service and for providing support to all levels of FAU staff, faculty, visitors, and patrons.

Summary of Responsibilities:

• Performs data entry; accuracy in data entry is essential

• Answers incoming telephone calls

• Greets visitors and assists patrons with registrations

• Organizes and scans office files

• Conducts web searches and prepares documents as requested using Microsoft Office

• Will provide support to Osher Lifelong Learning Institute, Boca Raton and Osher Life Learning Institute, Fort Lauderdale patrons. Occasional travel to FAU Broward Campuses may be required.

• Part-time up to 20 hours/week. Flexible hours. Monday through Friday, 8:00 a.m. -5:00 p.m. and some evenings. Flexible availability is a plus.

Minimum Qualifications:

Degree-seeking undergraduate student with a minimum of six credit hours (or twelve if international) and a 2.0 GPA required. Proficiency in Microsoft Office and Outlook is required.
Proficiency in Microsoft Office and Outlook is required. Strong communication and customer service skills preferred.
Student Assistants fall under the non-exempt, hourly pay rate type.

Salary:

$12.00 per hour

College or Department:

OLLI Registration/Auditorium/Customer Service

Location:

Boca Raton

Work Days and Hours:

Mon – Fri, 8:00am. – 5:00pm. Including some evenings as needed. Flexible schedule up to 20 hours/week.

Application Deadline:

2022-09-29-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711
Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.
A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents will result in disqualification.