Student Community Engagement Coordinator

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Location – This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Department

The Alberta School of Business is one of the world’s leading institutions in business education and research and is the first and longest continually accredited business school in Canada. We’re positioned to help shape the future of business with over 140 tenured, tenure track faculty and full and part-time academic teaching staff members who are at the forefront of cutting-edge research and innovative teaching. With 3400 students in our undergraduate program and 950 students in our graduate programs (including 58 PhD students), we are dedicated to fostering a welcome and supportive environment where every student has the opportunity to thrive and reach their full potential. We equip our faculty and students with the latest insights and tools to ensure students receive a transformative learning experience that prepares them for success in a rapidly evolving business landscape.

Since 1916, the innovative ideas, entrepreneurial spirit and leadership of the school’s more than 33,000 alumni have strengthened businesses and communities worldwide. We actively foster partnerships with local businesses, organizations and government agencies, allowing our students and faculty to address real-world challenges and contribute directly to the local and global economy. Our outreach programs extend beyond the classroom, empowering students to use their skills for the betterment of society.

At the Alberta School of Business, you’ll be part of a dynamic and forward-thinking community that values collaboration, inclusivity and continuous growth, making it an exceptional place to contribute your talents and expertise.

For more information about the school, please visit our website at: https://www.ualberta.ca/business.

Position 

The Student Community Engagement (SCE) Coordinator position is responsible for the development and execution of student engagement and outreach activities for the Faculty of Business to ultimately support and enhance the student experience (and student success) and improve student retention. Responsibilities include planning and executing engagement and student outreach events and strategies for the Business Undergraduate Office and other faculty departments (when appropriate), including launching a peer mentorship program, and more broadly, development of a robust volunteer management strategy. This role focuses on developing and implementing student related events that cultivate engagement and improve retention; developing and executing student outreach plans that are used to engage Business students; and functionally reports to the SCE Lead.

This position creates awareness by executing campaigns for Business students to increase student participation, as well as long-term student outreach campaigns. It also coordinates the production and execution of activities and materials to target current students and elevate the overall reputation of Business. This position liaises with internal and external agencies in its work to enhance the student experience.

As the student experience evolves, this role must be pro-active with initiatives, as well as support the ongoing distribution of the student newsletter, which will reach over 3,500 students weekly. This position also serves as a vital connection and liaison between students, Faculty, and other University stakeholders in key areas of student experiences.

Duties 

• Executes programs & events that promote student success, retention & wellness, and cultivates a strong sense of community by promoting student involvement.
• Maintains expertise and awareness of university policy and guidance for events management and ensures policies are adhered to and risks are managed for all student engagement events and activities.
• Organizes and implements plans and activities for new student Orientation.
• Ensures effective communication plans that share appropriate and consistent messaging to students across mediums & platforms.
• Responsible for sending out a weekly student e-newsletter to current students, which serves as the main form of communication between the faculty and the ongoing students.
• Provides content and updates to the Business website, specifically related to the Student Services and academic programs areas; under direction of SCE Lead, works with Communications & Marketing Service Partner and/or contract communications professionals in any larger scale website revisions.
• Creates unique and specialized programs and activities that can support the large and diverse student population, including working closely with colleagues in the areas of international and indigenous engagement.
• Supports the SCE Lead in developing a proposal to create, implement, support and maintain a student mentorship program.
• Under the guidance and direction of the SCE Lead, participates in collection of data and metrics to support reporting on the evaluation of the effectiveness of programming efforts.
• Considers EDII and accessibility practices in all student activities and initiatives.
• Under direction of SCE Lead, contributes to the creation of social media/digital marketing.
• Works on special projects and initiatives targeted towards current Faculty of Business students.
• Creates and implements outreach events and programming that maximize the reach and reputation of the Business Undergraduate Office unit.
• Assist in creating unique advising opportunities for current students (i.e. pop-up advising, information sessions, etc.), and supports the advising team on initiatives when appropriate.
• Under direction of SCE Lead, recruits, trains/onboards, manages, and schedules a volunteer pool.

Qualifications

• An undergraduate degree; focusing on business, marketing, HR, communications or public relations preferred.
• Two to three years’ experience in a post-secondary student engagement/student services is preferred.
• Computer proficiency in a Windows environment using MS Office applications, social media and Google applications; experience with website Content Management Systems (CMS) is an asset.
• Strong written communication and creative writing skills.
• Exceptional interpersonal, consultation, and communication skills; experience with public speaking and understanding of cross-cultural communications.
• Experience with project & event management with the ability to work on multiple projects at once.
• Ability to work well in a multicultural, multilingual environment with students and faculty from many countries, cultures, linguistic groups, religions, sexualities and genders.
• Must demonstrate a strong desire to work in a team-based environment to meet team goals and to maintain a collaborative, efficient team dynamic, contributing to a positive team culture.
• Ability to work independently and exercise independent judgment and proven problem-solving abilities.
• Outcome-oriented and high attention to detail and the student experience.
• Exceptional organizational and time management skills.
• Ability to work under tight deadlines under pressure with a demanding workload.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.