Student Affairs Manager (HYBRID) – 119217

UCSD Layoff from Career Appointment: Apply by 10/4/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/14/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Cover letter required for a complete application.

Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department’s / school’s / college’s management to recommend changes to policies, practices, and procedures.

Under the general supervision of the MSO and in close consultation with the Chair and faculty committees, the Student Affairs Manager is responsible for the overall management and administration of the Chemical Engineering and NanoEngineering undergraduate and graduate (Ph.D. and MA) programs.

Independently administer the Graduate and Undergraduate programs overseeing advising, programming, fiscal administration, recruitment, admissions, and student payroll/personnel. Conduct analysis for the design and implementation of graduate and undergraduate programs including the development of policies and procedures, analysis of student and financial data, design and maintenance of data systems and web pages, and short- and long-range planning. Provide expert interpretation, analysis and implementation of departmental and universitybroadly defined policies and serve as key advisor to the Department Chair, Program Director, Graduate and Undergraduate Program Directors, faculty committees, and MSO on matters related to Student Affairs. Oversee records management for all department/program students including admission, financial, and academic program records. Serve as the liaison between the department/program and central campus administrative offices and the community. Supervise two professional student affairs staff members providing training, work direction, performance feedback and professional development guidance.

The position utilizes knowledge of university academic policies and procedures in the coordination of Student Affairs advising operations. The position is responsible for long-range planning for student-related issues and making assessments and recommendations concerning issues affecting the Student Affairs area, including short-term and long-term unit and departmental goals and objectives.

This position may be eligible for a Hybrid flexible work arrangement, which could include a non-standard work schedule, and/or the ability to work off-site part of the time.

• Bachelor’s degree in related area and / or equivalent experience / training.

• Working knowledge of advising and counseling techniques. Substantial professional experience in a college academic advising environment. Skill in counseling and advising techniques, including active listening, interviewing, and special knowledge and abilities required to assist students in academic or personal crisis. Ability to know when to refer a student, using tact and diplomacy and how to act as the student’s advocate and liaison with other campus offices and colleges.

• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Demonstrated skill in organizing and prioritizing work load to meet departmental and campus deadlines.

• Excellent interpersonal skills, with the ability to represent UCSD appropriately to internal and external constituents.

• Ability to work with individuals and groups and to perceive and identify their concerns and/or problems, while defining strategies to meet their needs. Skill in problem solving, conflict resolution, suggesting academic alternatives, and decision-making.

• Excellent communication skills, written and verbal. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally one’s position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.

• Ability to develop materials and conduct group advising sessions, meetings, workshops, seminars, etc. Experience and skill in facilitating small and large group interactions.

• Skills and knowledge to give work direction to other employees, delegate and set priorities. Ability to adjust to shifting priorities and work under short deadline situations while maintaining composure. Skill in relating information in a training situation.

• Ability to evaluate academic data and student academic records, making analytical decisions.

• Strong analytical, inductive and deductive reasoning skills.

• Experience in higher education and an understanding of the academic process.

• Job offer is contingent on clear Background Check.
• Overtime and weekends may be required.
• Must be willing to maintain confidentiality when dealing with sensitive materials and issues.
• Cover letter required for a complete application.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

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The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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