We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As a Sr. Solution Designer in the Contact Center Technology team, you will be responsible for leading the functional design and development of application systems across all technologies and platforms. The role provides consultation to the senior management on a wide spectrum of existing and emerging infrastructure technologies, translating user requirements to process and data requirements and developing solutions for the business with far-reaching impact. You will also provide technical leadership to develop precise steps and processing logic across all platforms, ensuring the designed specifications achieve business needs. In addition, you will provide comprehensive senior-level Technical consulting to other IT senior management and technical teams. The role makes technology selection decisions that are often made in situations where business requirements are not completely defined.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
Who You Are
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
What you need to know
Job Location
CIBC Square Banking Centre
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Development, Call Center Consulting, Contact Center Optimization, Contact Center Quality Monitoring, Contact Center Software, Contact Center Strategy, Emerging Technologies, Project Management Technology, Technical Consulting, Technical Leadership, Work Collaboratively, Written and Verbal Communications (Inactive), Written Presentation
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