Sport Centre Receptionist (Part Time)

University of Nottingham

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David Ross Sports Village
Location:  University Park

£22,162 to £22,522
per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Friday 03 November 2023
Reference:  REG450723

University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer and establish the University as the first choice for students wishing to combine a top-quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for a permanent, part time, Sports Centre Receptionist to join our front of house team at the David Ross Sports Village.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes.

The role is key to ensuring a first class and seamless experience for our student, staff, alumni and public members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.

This position is offered on a permanent contract. Hours of work are part time (17.25 hours per week). Exact working hours are shown below.

Monday 6.15am-2.30pm 

Thursday 3pm-8.30pm

Friday 3pm-8.30pm

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.

Informal enquiries may be addressed to Julie Bonser, [email protected]. Please note that applications sent directly to this email address will not be accepted.

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