Specialist Enabling Support Facilitator (Electronic Notetaker)

University of Northampton

Job Type

Part Time Permanent


£25,138 – £29,605 per annum, pro rata


Waterside Campus

About the Job

Interview Date: 16 November 2023

ASSIST (Additional Support & Inclusion Services Team) are seeking to appoint an experienced and highly motivated Electronic Notetaker to join our diverse and busy service at the University of Northampton. The successful candidate will be responsible for providing support to an agreed timetable of students with varying needs and disabilities across all university sites. This will include working remotely using relevant digital platforms when students have on-line lectures.

Principal duties will include attending lectures and other course-related activities and taking notes and live records (speech-to-text reporting) on the content to either serve as a reliable record or to facilitate interaction and provide communication support.

The contract is part-time, 18.5 hours per week, principally working afternoons and evenings and will include both onsite and remote work activities.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another.  With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

This post is subject to a background disclosure check by the Disclosure and Barring Service before any appointment can be confirmed.

About you

Possessing excellent standards of English, you will be a proficient typist (50-60 wpm) and have a robust working knowledge of standard MS Office and video conferencing applications.

Experience of working with deaf and/or disabled persons would be desirable but is not essential as training will be provided. You should have the ability to work well under pressure, be able to work on your own initiative, and to be a proven team player, exercising discretion and confidentiality always. You will have a flexible attitude to working hours with some lectures running in the evenings.

You will also be able to demonstrate excellent communication, organisational and interpersonal skills, together with a commitment to enabling disabled students to achieve their potential.



  • HE qualification – HND; Foundation degree; ordinary degree
  • Qualification and/or specialist training in electronic notetaking, e.g. Open College Network London Region (OCNLR), Action on Hearing Loss, Stereotype, or equivalent (or willingness to complete necessary training and qualification within the first 12 months) *The costs of the training and qualification to be met by the University


  • Degree with honours
  • Membership of the Association of Notetaking Professionals (ANP) which is the professional body representing Electronic and Manual Notetakers
  • Qualification and/or training in disability support and awareness
  • Qualification relating to proofreading/text-checking


ASSIST form part of our Additional Needs services for students, along with our Counselling and Mental Health team.  We endeavour to provide safe and inclusive services which are accessible to all students.  We recognise that our students represent a diverse range of characteristics and are proud to work with all in achieving their full potential.

In addition to joining an encouraging and committed team, other benefits that staff at UON can take advantage of include; 

– Excellent training and development opportunities

– Occupational health service

– Excellent learning resources

– Subsidised bus fare on UNO buses

– Discounts at local businesses

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time.


We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/

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